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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.00

Customer reviews

Rating 4.4 out of 5 stars with 310 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the smooth touchscreen, large screen size, and ease of use as significant advantages. Many also praise the long battery life and generally positive performance. While some find the device a bit heavy, the overall feedback points to a positive user experience. The price point is also frequently cited as a strong selling point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 310 reviews
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, works well, fast speed, clear picture, easy to use l.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is great. The speed is great. This was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Windows Sux!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really tho, its a 4.5. Battery life isnt what I expected, but I do watch a lot of videos.... my bad. SOOOO much better than a Windows laptop. Its very fast and NO bloated pre-installed programs!!! LOVE IT!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good little laptop for the money, sometimes runs a little wonky, but when reset it runs a bit smoother, not a good laptop for surfing the net but works well for streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not like any other! I love the laptop/tablet feature!! The sounds watching movies and tv shows are amazing! The battery life is great! And also love the sleekness! I would buy again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop fantastic product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop best buy helps you pick the right selections for any electrical devices you need. Thank you best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Absolutely love the quick start up and shutdown on this computer and the speed is amazing especially for the price I paid as it was an open box item in excellent condition. Once uou get used to the Chrome OS it really is quite nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for basic needs at its price. It is fast enough. This is my first time using the Chrome OS and I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    This Chromebook is a powerful little beast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is great! The touch screen is perfect and the keyboard works well. This device is perfect for students (using google docs and the cloud), and those who like to socialize online without worrying about needing expensive protections.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Renewed works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook has been really good to me, and has performed great at having lots of tabs open at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I love how fast and reliable it is. No problems so far. The battery lasts about eight hours with regular browsing and typing. With gaming it lasts about four hours or so. I like the fact the battery doesn't drain when not in use or asleep

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great works super. Im very happy with my purchase the bestbuy associate in torrance was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great grandchild workstation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer with Google OS for grandson. He has found it easy to operate and great assistance for his home schooling, There is confidence that it is not as easily infected as windows machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not but the price i got it for and great deal for a chromebook

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter uses it for her school and work loves it at first she thought it was too big for a Chromebook but loves the size now and says it is easier to read .

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    My Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase on 4/16/23. so far i like the computer, quick response, nice back lit keyboard. soft to the touch to type on. comes on quickly to me. so far so good, i have not really tried the camera as of yet. so stay tuned.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Average Overpriced at Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is average at best and overpriced. It's OK to use for web browsing and maybe watching some streaming services. The battery is supposed to last 12 hours but it doesn't even come close to that. I'd say like more 3-4 hours of constant use. Sometimes it's difficult closing apps and if the lid is closed while in use and then opened again you have to tilt the entire tablet to get the screen to come on. It took me days to figure that out. The keyboard also seems a little cheap although it does light up which is a plus. It's an I3 so I wasn't expecting a lot of power processing but it's OK for watching streaming services and Youtube videos.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RalphSilvestri,


      It's unfortunate to hear that you are having low battery life. All our products go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional.
      The battery life for this model is rated up to 10 hours, have you tried updating your Chromebook Operating System? Please follow the steps in the FAQ below. For more information, email us at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2212022513-0003) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support


      Troubleshooting - https://www.asus.com/support/FAQ/1042690/ Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nope great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I can do virtually anything with it and it's fast. I know it's not the newest thing on the line but it works beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Decent enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a lower range product to do basic stuff like gmail, youtube, hulu etc. It's perfectly acceptable. Screen is plenty bright but lacks customization options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer life is great, and I enjoy the touch screen. Computer camera is a bit blurry but I don’t need it. I like how you have the option to cover the camera as well.

    I would recommend this to a friend
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