Customer Ratings & Reviews
- Model:
- C302CADH54
- SKU:
- 6110794
to a friend
Excellent Chromebook Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Chromebook computer, and I wanted one where I could install apps from Google Play. Everything works well, and my apps run perfectly. Also, the unit is very light, the screen is bright and just the right size for me.
I would recommend this to a friendnice 2 in 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great quality and easy to use light weight and portable
I would recommend this to a friendWicked fast, easy to use, well built!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not one to write reviews, but I felt compelled in this case just out of sheer joy. I bought the ASUS - Flip C302CA because my wife was losing her mind with her 3 year old Lenovo. It was a spyware/adware nightmare! All she needed was something to surf the net, watch movies, e-reader, and an occasional spreadsheet or two. I was skeptical about the Chromebooks/Chrome OS, but id some research and the ASUS came up in CNET's top 8. So, I took a chance and man am I impressed! not only is it light weight, sturdy construction, and beautiful design, it is lighting fast and the touch screen works flawlessly. It boots up instantly. It took only 5 minutes to setup (if not less). battery lasts forever (12 hours). It may not be able to mine for bitcoins, but this thing is perfect for your kid or spouse that likes to zip around the internet (even on our crappy internet) and play games, watch movies/videos.
I would recommend this to a friendBest in Class!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Researched for several days, even went into several electronic stores and checked out the top end Chrome books. The verdict, Asus Chrome book 302CA, Second place, Samsung 12.3" Chromebook Plus Touch Screen OP1 Hexa-core 4GB RAM 32GB eMM, lost to Asus due to poor keyboard design, to small footprint and lacks quality and comfort typing. Recommendation, check out, you'll be amazed just how wonderful a Chromebook experience can be. 5 Stars
I would recommend this to a friendDO NOT PURCHASE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this zero stars if that were an option. I have had this for just over a year and the battery completely died. I have used maybe once per month average (so 12 uses total) and store in my house at room temperature. It looks as if it just came out of the box. Even worse ASUS accepts no responsibility and the customer service is TERRIBLE! A few days out of warranty and they want to charge me big $$$ to even look at it. Do yourself a favor and don't even consider this option unless you want a computer that won't function and a company that won't assist in any way to fix!
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Nick,
I do understand the inconvenience this may have caused you, your dissatisfaction with the quality of the product and your recent customer service experience. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Usually, the following can be performed in order to resolve the no power on or no boot up issue. Please verify if the AC adapter is properly connected from the Chromebook to a known good, working surge protector or AC outlet. If this was tried to no avail, please try to disconnect the AC adapter and let the unit drain for 24 hours to clear the memory and reset the hardware to default settings. After doing this, please reconnect your AC adapter then power on the unit. If the problem persisted, please press and hold the power button until the Chromebook shuts down completely, wait at least 10 seconds then power on, until you see the Google Chrome logo or a battery icon. If a battery icon shows up, let the battery charge fully before turning it on again.If you need further assistance with the warranty service for the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this Chromebook for 28 days and it stopped working and would not charge. Best buy and ASUS refused to help or give a refund.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Emily,
Thank you for posting your feedback on this model. We're sorry to hear that your unit is not charging. Unfortunately ASUS does not provide refunds. Are you using the original charger? Have you tried using another socket? We would recommend that you have this device sent in so we can have our technicians diagnose the issue. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. I do look forward to your response. Have an extraordinary day.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support