Customer Ratings & Reviews
- Model:
- PRIME Z790-A WIFI
- SKU:
- 10102427
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
New Build
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been a fan of ASUS boards for a long time and this board did not disappoint. Lay out is nice and Q connectors for nvm2 and video card are great. Manual covers things well. Great Kit
I would recommend this to a friendTuf stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a mobo expert, and I don’t care about system benchmarks, or any of that stuff. I just needed a reputable product for a new build. I love it.
I would recommend this to a friendJust died!! No overcloxking or changes
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So ive had this motherboard for about 18 months. I5 intel and run the whole setup stock settings. No issies for the past 18 months. Today its turned on with overtemp and cpu fan issues. I check and replace the thermal paste thinking maybe this was the issue. It looked great but i cleaned and replaced it. It doesnt stay on long enough to be able to make any chanhes to the bios. Dead! Ill ne going navk to BB tomorrow to aee how they will take care if this. Lets see what the Membership does for me this time.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aryl,
We sincerely apologize for the issues you've faced with the motherboard and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand that you have contacted Best Buy regarding repairs, and we hope the issue will be resolved as soon as possible.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2302023027-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This motherboard is all I could ask for! 2.5 gb ethernet port and amazing WiFi6 capabilities!
I would recommend this to a friendGreat Gaming motherborad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus motherboards are the best. This one is great for average user and Gamer everything is to notch.
I would recommend this to a friendHecka nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So kunty love it looks cute. Easy to install. Not many nice looking motherboards that are white.
I would recommend this to a friendI LOVE IT!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The motherboard is everything i ever needed at an affordable price, good specs and has a good scheme to it. Nothing more, nothing less than expected
I would recommend this to a friend10/10 Z790
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great motherboard! No issues and runs great. Would highly recommend for a setup.
I would recommend this to a friendGreat motherboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus has never let me down, never had a problem with any purchase of asus products.
I would recommend this to a friendPrime is premium
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely impressed with this mb. All the ports and features anyone could ask for.
I would recommend this to a friendGood motherboard and great price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great motherboard no issues and looks really nice. Glad i found it in this color
I would recommend this to a friendPrime Z790-A
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy with the performance and BIOS on this motherboard. I needed to upgrade and the built in WiFi was a huge plus for me
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for a motherboard like this one for a long time finally got it and I’m so happy !!!! Recommend 100000000000%
I would recommend this to a friendGreat MOBO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking motherboard, additional heatsinks are a great bonus.
I would recommend this to a friendBoard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with POST, like some other boards. Nice budget board
I would recommend this to a friendBad software
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with this board has been horrendous. The software is very bad. AI suite and armoury crate, which is misspelled btw lol, both crash constantly. Many components especially the nic card, which btw is a $2.80 chip, have bad drivers and have remained that way since the boards launch over a year ago. The connection speed is limited to 900kbps. The audio drivers freeze every time I try and install them. And to top it off I can only get my cpu to 5.3ghz stable overclock which is absolute poop for an i5 13600kf. Apparently, you have to spend $400+ to get a good board from ASUS now adays. What a shame my favorite board manufacturer has gone down the drain.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Our sincere apologies for the software problems you have had with the motherboard and the inconvenience this has caused you. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
Please allow us to make your experience with ASUS a better one. We recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate further the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306003346-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Board came DOA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My board came with a dead pcie slot out of the box unfortunately. Looked awesome and the release for the gpu was sweet. Ended up returning it and going with a different board but cool looking
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ruben,
We're sorry to hear that you've received a defective product, as well as the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
We understand that you have returned the motherboard, and we hope that you were able to obtain a functioning replacement.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2302023027-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Cpu killer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Default bios OC settings will blow your cpu. 13th gen intel was killed by this board with just the default OC settings. Had to swap out and get a msi board. A shame because I liked the options like onboard power button and the gpu lock button but, those options are useless if it fries your brand new 2 day old cpu.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the motherboard and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. It is greatly appreciated that you have provided us with your feedback, which our Product Team will review.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306003346-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great budget board
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Plenty of USB ports, nice looks and not too expensive
I would recommend this to a friendFaulty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I bought had bent pins in the CPU socket. The second one wouldn't activate XMP or overclock in the BIOS. I returned it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sir Malcolm,
We're sorry to hear that you've received a defective product, as well as the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.
Having returned the device, we hope that you were able to obtain a functioning replacement and that you are enjoying using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306003346-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support