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Customer reviews

Rating 3 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 3 out of 5 stars

    Excellent performance, but VERY noisy VRMs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, but VERY noisy VRMs. The 395 max+ is a solid CPU, probably the best x86 APU on the market, 60Hz display is not an issue at all, and the OLED looks fantastic. However the VRMs have significant coil whine, sounds almost broken.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PurchaserOfLaptop,

      Thank you for sharing your experience with the ASUS HN7306EAC laptop. We sincerely apologize for the coil whine you’ve encountered with the VRMs, as we understand how concerning and disruptive this can be. While we’re glad to hear you’re satisfied with the overall performance, CPU, and OLED display, we regret any inconvenience caused by the noise issue.

      To further investigate the matter and determine the best course of action, we kindly recommend contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will carefully review the situation and advise on potential solutions or repair options.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2603025945-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

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