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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 712 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the Q504UA's touchscreen, performance, ease of use, lightweight design, and battery life, frequently citing these aspects as key strengths. Many also appreciate its price point and ample RAM and storage. However, customers are negative about the hard drive's reliability and the lack of a CD/DVD drive. Some users also expressed dissatisfaction with the pre-installed Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 712 reviews
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected so far it's quick and efficient. The touch screen works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only really used for browsing and streaming Netflix, which it does great! It's fast and easy to use and the style is very nice also!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very easy to use and lightweight. This is our 2nd Asus our last one still works but we needed another one for our growing family.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 4 out of 5 stars

    Hard drive a bit slow but otherwise great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this laptop is pretty good with exception of the slow hard drive. Thus, cold boots or restarts can take quite a while, upwards of 3 or so minutes. Not a long time, but still kind of a while. The only other thing is sometimes the touch screen isn't super responsive. Very rare, but can be frustrating with applications that are not optimized for touch controls (like Chrome).

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop with the college student deal for a good price. There are some minor issues though: the battery doesn't last too long, sometimes there are creaking sounds as if the case is loose. Other than that I'm satisfied with the product overall and would recommend it (especially if you get it on sale) if you're looking for a 2-in-1 laptop with a big screen and decent storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a different laptop the week before and absolutely hated it. Took it back and exchanged it for this guy, no problem. I am so glad I did. The screen is big enough for video calls (we use sign language, so screen must be big and clear). I'm not hip to the new technology and didn't really understand how having a 2in1 was going to help me, but it's pretty cool. Overall, I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    smooth running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great n8c3 comp would recommend it .enough space for all your program s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous PC crashed and I needed a good backup. I picked this computer due to the RAM, Hard drive, and CPU. I can honestly say that this PC has out performed my expectations and has handled very large datasets, large programming projects in R, and is crisp in it's display. I highly recommend this computer for students, working professionals, and people who would like to have a "mid range computer".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and responds well. Nice size and screen clear and sharp. Not a fan of Windows ten, but the laptop meets my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    Pretty great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been an amazing buy for me. Nothing to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great laptop, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first laptop and it's great. Love how light it is and that you can rotate, flip and move to different positions.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 4 out of 5 stars

    Great Laptop for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for college students. Smooth performance and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great laptop for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 for both of my college student children and they've been pleased with the overall performance and ease to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    grear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem with it yet. The lab top has a great speed and space.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Lighter than my old lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top runs very fast compared to my other lap top and is much lighter making it easer for me to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent college computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my daughter to use in college. Good storage and fast. Great for her to use in college.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    For my college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and processing speed for student's need.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 1 out of 5 stars

    Froze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on different 2-in-1 laptops and found that the Asus had the best specs for the price. I was able to purchase it for $679. The screen size, RAM and processor were all positives. The laptop worked well for the first two days with minimal use. However, within the next few days it froze and would not let me do anything. I had a total of 6 windows open. I had to manually power the laptop down and then power it on again. I returned it to Best Buy and purchase a Lenovo laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Great laptop for my teenager son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is,going to start the university so he needed a skill like this. It is portable, light, powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    It's very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop one month ago. It's working very nice. Good Clarity, Nice camera, access all files very fast, no buffering on videos and touch screen. I found only one drawback is sound quality is not that much good. Otherthan sound quality everything looks good. That's why, I'm searching any audio fixes are available.

    I would recommend this to a friend
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