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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 1052 reviews

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89%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Q504UA's touchscreen, ease of use, and performance. Many appreciate its lightweight design and long battery life, along with the ample memory and storage. However, some customers point out issues with the hard drive, suggesting an upgrade might be beneficial. A few also mention the size as a potential drawback, and the lack of a CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,052 reviews
  • Rated 4 out of 5 stars

    Large screen for viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I didn't give it 5 stars was because it is a little heavier than I thought it was and it doesn't always download my pictures from my iPhone every time I try. Still trying on a 2nd set of pictures and hoping I don't have to take it into the store for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and good looking. Very functional, kind of like the girl I am looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend to anyone that is looking for a laptop that is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek, lightweight, fun to use, easy handling. Overall very happy with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop but one major flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and it worked really well with top-notch specs for a very affordable price, however, 3 weeks in and the laptop would not boot and went straight to BIOS for about 2 hours before returning to normal. The sales associate was very nice and helped me find another laptop that works just as fine. Maybe, I just hasd a bad piece, but the laptop itself is really nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only work with Terry when we visit. He's is a huge help and a great representation for Best Buy. He listens to what we want, locates options and lets us make a decision. We have bought several laptops from him and are very happy with all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fantastic. Beyond my expectations of performance and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fits all our needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to learn and easy to use. The touch screen is a fun bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all features I was hoping for. An be used as a large tablet or as a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance as expected with a new computer. Disappointed no DVD drive. All in all good buy since it was an open box saved $150

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of shopping around I found this computer that will nicely meet my needs. I was also impressed with the customer support I received. Answered all my questions, gave me so additional things to consider in my decision and there was no pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fact of using it like a tablet also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look and feel and LOVE the way I can use it like a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for what's inside!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer should cost 950. I got it for 650. It's a steal. Has eveythinf

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has served my needs well . Would recommend to a freind

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Slow for the specs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest issue we have had is that it seems very slow for processor and RAM specs. Takes a very long time to boot. Other than that, everything works fine. Love the number pad on the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop that can also be used as a tablet. Love the light up keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great LapToo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Fingerprint reader works every time. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price and works great for my school work and daily use!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great light weight laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great light laptop that is very functionable, yet compact.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Not quite as good as rated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it flips for presentations, I love the touch screen, however, it runs very very slow at times - my first one was defective so they replaced it. Still it runs a little slow

    I would recommend this to a friend