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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 1052 reviews

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89%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Q504UA's touchscreen, ease of use, and performance. Many appreciate its lightweight design and long battery life, along with the ample memory and storage. However, some customers point out issues with the hard drive, suggesting an upgrade might be beneficial. A few also mention the size as a potential drawback, and the lack of a CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,052 reviews
  • Rated 3 out of 5 stars

    Average so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus is sleek, looks great but I have had some performance issues form the start. Still trying to work through those

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son to use in his college courses. He seems happy, so I am as well. The price seems a bit up there for a laptop, but hopefully it will be worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop. I got it for a great deal. It was a little heavy but was a great looking laptop. Although, I had to return it because it kept freezing on me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop. Works for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the computer. The only downside is that the keyboard is not backlit as we were led to believe. But that's minor and not an issue of functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaced my previous touch screen, which was also an Asus. The touchpad is not too touchy but the battery doesn't stay charged very long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for my dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my mother and father who are not very technology savvy. Thus far, it has been very easy to maintain and super user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product wasn't working the first time but after I returned it for a new one everything was fine. The guys a geek squad did an awesome job as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computers so Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop computer and went to the store and salesman was great to help. Added plus is they gave an hour of showing me what this computer could do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop with a backlit keyboard that is easy to type on. Would give it five stars if it were available with Windows 10 Pro already installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first ASUS crashed in the process of setting it up. The second one appears to be working. I'm a little jumpy & back it up to avoid loosing my data.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring out how it works. So far it has been doing a great job. I just needed a printer that printed and copied. A relative suggested this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son did a Windows 10 update and it disabled the touchscreen. We spoke to Asus and nothing worked. This has been happening for a while but none of the store reviews mentioned it. Had to send laptop off through Geek Squad t o repair. We bought it for his freshman year of college. Unfortunately he had to leave without it. It was really nice before the update.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I usually look for is a light up keyboard. But since this waas an emergency I didn't look into that factor so I'm missing that! Also this laptop lags a little. I know it's not my internet since my last laptop never gave me these issues. There are a few other programs that had to be removed from the start up and that helped a little. I had no idea there is no room for an Ethernet connection I guess I skipped over that part as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and didn't need it but I like it so much I kept it anyway. Thin not to heavy fingerprint login is a cool feature great for watching videos and I enjoy playing game emulators they run great nicest laptop I've bought myself so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow Internet due to Windows Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did like this computer, but I don't think I can trust an Asus again after this one. Windows 10 updated and immediately the Wifi went from high speeds down to around 2mbps. Tried updating the drivers, reinstalling windows, everything and nothing was working. Will be taking this one back, not sure if it would be an exchange or something different.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Asus touch screen laptop & notebook. Pretty cool technology. Awesome graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it...99.99% of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Everything about it. The only issue that makes me not give it 5 stars is that sometimes it takes quite a while to load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for school and I also use it for gaming. Good laptop for doing schoolwork. And I haven't had any bad gaming experience with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to take with her for her 1st year of college. She has been very happy with it. It's a great size and not too heavy. It has been a wonderful investment and she has not had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing that sold me was the knowledge of the gentleman than helped me. He is definitely top notch on his products. I'm highly impressed with Best Buy in general ~ and if he wasn't sure about something he found someone who did asap

    I would recommend this to a friend