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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 1052 reviews

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89%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Q504UA's touchscreen, ease of use, and performance. Many appreciate its lightweight design and long battery life, along with the ample memory and storage. However, some customers point out issues with the hard drive, suggesting an upgrade might be beneficial. A few also mention the size as a potential drawback, and the lack of a CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,052 reviews
  • Rated 4 out of 5 stars

    Office desktop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an office computer crashed. Decided to upgrade to a 2 in 1 so I could carry it into warehouse and be able to work inventory easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop after asking Best Buy salesperson which laptop would be suited for home use as well as for the work that I do . I'm an accountant who needs a fairly powerful computer to run lots of Excel spreadsheets.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Ok but not what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item after 3 days or so as it was so large and lacked the speed I was looking for!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good price with lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the type of computer my wife was looking for. Sales help was great. Just a couple of minor problems that have been ironed out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy employees were very helpful in deciding on which computer to purchase for what I had on intended to use it for. I got the protection plan and security protection as well. Everything seems to be working great thus far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. This is my first laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is far advanced for me, especially being a novice. But I am determined not to be a novice much longer. My husband went on line to compare several different laptop computers. He determined ASUS was the best one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop design is very good! Fast. Only issue is connecting with a 3rd monitor. Trying multiple adopters. Hope it's only the adopters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good computer, 2-way feature is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few issues w/ things not working at first; took 6 weeks before volume control slider would come up so I could hear anything. A few minor other problems that randomly solved themselves. Biggest prob is wndows 10 sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value & love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old work lap top and wasn't sure if I needed or wanted the touch screen but have to say it is really addictive. So far this computer has been awesome to use for both work and fun (aka shopping).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. So happy with choice of purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't know exactly what to look for to satisfy the needs of a High School student. So happy with the informative consult with our salesman, he was extremely helpful, and most beneficial in our decision making process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be quicker. Not happy with the warm up time. Very slow loading. Don’t have much loaded on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Appliance Purchase By Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was super helpful and very well educated to help others make the best purchase. I love my washer and dryer! They have exceeded all my expectations! I would highly recommend shopping here for all your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer for a very affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer because it offered the most features and versatility for the money as compared to other brands. I've had my ASUS computer for over two months and have been very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old laptop needed to be replaced. We didn't need one with all the bells and whistles, just one that would help with homework, Internet surfing, and Microsoft Office programs. This one is perfect for our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, it is a very good machine. Works well and has a decent processing speed. So far it has been very reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had vest price! Salesperson was also helpful. Signed up for geek squad plan for 3 computers; good value in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what needed for marketing while traveling. Tablet mode makes it easy to point out things on the go with my clients.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light....nice size keyboard....easy to navigate...convenient to use. Nice picture quality. Easy to switch into tablet mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. The keyboard is very comfortable to use. Wish it was backlit. The images on the screen are sharp and crisp, the colors are great. Makes photos look great. My first Asus, so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for normal web browsing and Microsoft office. Is a little slower than im used to but its great for the price!

    I would recommend this to a friend