Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 589 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the Q524UQ 2-in-1 laptop's touchscreen, performance, ease of use, and ample RAM and storage. Many appreciate its lightweight design and good value for the price, while some users point out weaknesses in the hard drive's speed and the lack of an Ethernet port. A few also reported issues with the hinge durability and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 589 reviews
  • Rated 5 out of 5 stars

    Asus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can switch it from tablet to computer and has a great battery life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT ENOUGH THOUGHT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great product though a little on the expensive side. During development it appears that the engineers/designers didn't put much thought on speaker, power and volume rocker placement. Whenever I would like to turn up or lower the volume I accidentally press the power button and activate sleep mode in the middle of my work. They also missed the mark on the materials used or just didn't care that finish seems to absorb oils from my hands during use. Even opening up the screen can be challenging because I have to squeeze my fingernail in between the keyboard and screen. No indent or lip to help open. Overall it's still okay.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic - but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! I put in a 500g solid state drive and it is really really fast. I love the look and feel. Somehow by adding the SSD, it disabled the external speaker according to the Geek Squad who did the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife was looking for a touchscreen laptop. she found this one an she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Has a lot of storage and I’m very happy with the choice I made.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 2 out of 5 stars

    Great if you don't need speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the computer overall, it was just painfully slow. It has great specs except I forgot to check the speed of hd and 5400rpm hd just clouds them all. I read something about adding a PCIE SSD to speed it up, but don't bother it doesn't have a slot for that, at least thats what the tech said. For running CAD this computer would have never kept up, it took about 5 minutes just to get in workable mode. If your very patient or your not running any big applications, this is for you, but otherwise not so much.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sticking with ASUS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop and appreciate the Best Buy associates attention to my particular needs. He narrowed down the search and helped make my decision easier. He also advised of promotions to help make the package a better deal.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice computer and tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the functionality and size. This has been a great computer/tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is great it does even more things than I need

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    love the computer & getting to learn it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy now that everything is working properly. hope to have for a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. It does not come with a SSD drive however. I returned it and replaced it with another ASUS laptop with a 2TB drive and 512 SSD and 4K monitor. Both ASUS systems were very good. Well built units.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer overall. Frustrated with battery life, only getting about 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I use it for photo possessing and it's very fast. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person at Best Buy recommended it. Really nice computer, very fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE THE NEW LAPTOP!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING WE THOUGHT IT WOULD BE. LOVE THE EASE OF THE SET UP AND USE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my expectations. And the price was the best value for the product!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my new computer. It's performance is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Easy to use with multiple options and flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best laptop for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for work does everything as expected highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this laptop very much. The product was cheaper than usual

    I would recommend this to a friend