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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 20 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ROG 16" WQXGA gaming laptop's performance and fast SSD, citing its ability to smoothly handle demanding tasks and complex games. However, some users express concern regarding the laptop's tendency to overheat and generate significant fan noise, even during light use. The high temperatures reported are a significant drawback for some. While the speed and storage are praised, the heat and noise issues are substantial points of criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Ssd
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great laptop! Awesome features some cons...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am definitely loving/liking this laptop lots of pros and some cons Pros - Lighter than I anticipated given the GPU. - latest CPU, RAM, GPU, and storage. - 2 TB of PCIE gen 4 is awesome (most laptops have 1 TB at most) - Looks decent - Win 11 Pro - Very powerful laptop! Cons: - 720p camera only - Keyboard is bit compressed. Could be a bit more wider. - Less # of ports for a advanced laptop like this. - Keyboard lighting configuration - turbo fan mode noisy! Overall enjoying the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Ssd

    Rated 5 out of 5 stars

    Best ROG out there, but watch for the 17" version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a desktop and laptop, I love the mobility with a laptop. Can't say enough about how much I love this laptop, fast, clear screen, backlit keyboard, variable speed fans yes 2 fans, superb sound. I added a second 2 TB 3D NAND for backup and storage.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Heat

    Rated 4 out of 5 stars

    Overall pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets really hot when playing games. Gets loud too. Other than that, great laptop. Unfortunately they gave me a dead battery charger. The thing doesnt charge my laptop. Thankfully im able to use my previous Asus laptop charger.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Hot little thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer runs HOT. Very VERY hot. Battery life is only about 2 hours long at most, but when you have this much power, it takes a lot of power and generates a lot of heat. I am buying a cooling mat to help get temps down. However, my 7280x processor with a 3080 LHR out performs this laptop due to thermal throttling for now.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Heat

    Rated 1 out of 5 stars

    Powerful machine, dangerously poor thermal control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the computer that convinced me to quit buying Asus after years of going with Asus exclusively. I loved the graphics card and RAM - this was the most powerful computer I've ever owned and Blender and Zbrush run smoothly for high poly work. But apparently the ROG can't handle it's own scorching performance and if I'd done the research instead of trusting their high end gaming laptops to be high quality, I'd know ROG has a reputation for poor heat management. Temps could go up to the high 70s celsius just using the web browser - doing anything intensive and it burns to touch. I don't mind it sounding like a jet engine turning off, but even loud as it is it can't regulate temperature properly. I'm now having issues with it refusing to boot up properly after falling asleep sometimes. Hard reset doesn't always work the first time. I've had it less than a year and I'm replacing it, just not with Asus this time. Also, color fidelity kind of sucks and the screen is painfully bright. Might be fine if you only do gaming, but I needed better color fidelity for content creation.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Keres,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2207030614-0004) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Our upgrade to AWESOME!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine!! Such an upgrade over our older unit had us breathless and overwhelmed by its' speed and capabilities. We were able to move seamlessly into this unit by moving our data from the programs we used on the older machine after installing the main programs to this one that made the migration easy. We never skipped a beat.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ssd

    Rated 5 out of 5 stars

    High end computer. Well worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed the GPUs for some AI work. This computer had exactly what I was looking for. Wasnt crazy about the rotating colors on the keyboard, but easily configured. I know this is a gaming laptop, but for the work I am using it for it is great. It could easily hold up to accommodate the most complex games.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever owned, it's fast and the graphics are totally awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming and UE5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming and content creations. I use it for developing in UE5 and it works blazing fast. It does have issues with metahumans for some reason. Other than that, tested in a couple of games and with everything maxed, it was top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and powerful. Like two laptops in one. Battery life is manageable, but the sacrifice for power is worth it. Beautiful display. Put a skin on it, fingerprints do show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    15/10 HIGHLY Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a laptop. Seriously excellent performance and build quality. And the price is so reasonable it really makes you scratch your head when looking at competitors’ products that are $1k more for the same performance and worse quality. 15/10 my expectations were exceeded. Cool things I like: the chassis design is really good it’s super sleek and feels really high quality. Screen is really really good totally adequate for high level gaming. And Asus Aura Creator is super cool if you have other Asus accessories (which I also recommend). Things I like less: the fan noise it must be said is pretty loud definitely louder when it’s on song than a comparable machine (weirdly though when it’s not on turbo it’s totally silent). Related to the fan it is pretty toasty as well so you def want a cooler of you’re putting it on your lap. And it could use another USB port or two but since the Asus accessories can connect via USB-C it’s really not an issue (it has plenty of those). And finally, I know it’s a gimmick but the multi-color effect on the life is super cool lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a gift for my wife and she loves it. I believed that it would be well received when a sales associate commented that he wondered who bought the laptop he had wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a good laptop, But…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good looking laptop But very hard to clean and it’s a fingerprint magnet. The unit i had was making a weird noise so i decided to return it, it’s get over 95 c , it’s acceptable because you are running at 3080 ti in a very small chassis, Only the CPU get hot. I would’ve love to keep it but the weird noise made my return it.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hector,

      It's regrettable to hear that the unit is overheating and the noise caused you to return it. What you've experienced was not intentional and this is a random case. If you have any concerns about another model, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post for reference.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good for gaming and running all the top frames you need for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect. Delivery as expected and high quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, time will tell, I’ve had good luck with ASUS before

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Heat

    Rated 1 out of 5 stars

    not a top predator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as good as expected for the price gets extremely hot even when not gaming. the closed-off side keyboard fans create heating issues.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mateo,

      We are sorry to hear that you're having with the unit overheating. There's a possibility that there are background apps and Windows updates causing the unit to perform as it does. What we've observed with the Windows 10 operating system is that once the unit is not being used all background and installed apps including Windows updates will fire up and check for and install updates. This will cause the unit to run a bit hotter than normal and in turn ramp up the fan speed. We would recommend that the user check for and install all updates for all installed applications. Also check for Windows updates and make sure they're installed. multiple restarts are recommended to ensure all updates are installed. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything I was looking for and some. It allows me to multi-task with ease. Everything works so smoothly. I'm 100% satisfied, so far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Asus laptop I have owned. Have had zero issues being able to run multiple programs at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming and content creation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop serving my needs for graphic-intensive gaming and creative video editing while still being portable. Check out all the available YouTube reviews on this machine to see if it fits your needs.

    I would recommend this to a friend
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