Customer Ratings & Reviews
See more imagesASUS - ROG Bulwark 7-in-1 Charging Dock for ROG Xbox Ally (HDMI 2.1, USB-A 3.2, USB-C 3.2) - Black
- Model:
- DG300 ROG USB-C DOCK/WW
- SKU:
- 6637824
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Incredible!
trinityNITRO Posted
Paired it with the 1440p 360 hz ASUS ROG XG27ACDNG and i love it!! Games look and play amazing on the Xbox Ally X!
I would recommend this to a friend - Rated 5 out of 5 stars
Excelent
CristianNava Posted
All ASUS accesories are very nice, excelent materials
I would recommend this to a friend - Rated 3 out of 5 stars
Good dock
MarkS Posted
Good docking station for the rogue ally and my work PC Only complaint is the Short USB cord for Conn to the comp
I would recommend this to a friendBrand response from ASUS Answers
Posted
Dear MarkS,
Thank you for sharing your experience with the ASUS ROG Bulwark Dock DG300. We’re pleased to hear that it has been a good docking solution for both your ROG Ally and your work PC. We sincerely apologize, however, for the inconvenience caused by the short USB connection cord. Your feedback is very valuable to us, and we will ensure it is forwarded to our product development team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2602030527-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Rated 2 out of 5 stars
Disappointing
tm44 Posted
I'm really surprised this didn't come with any kind of charger and doesn't work with the one that comes with the Xbox Ally X. This also didn't physically work with my dbrand Killswitch case on the device. The lights look nice but I hate the Republic Of Gamers text in the lights. For something priced as a premium product, this felt like a cheap product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear Tm44,
Thank you for sharing your experience with the ROG Bulwark Dock DG300. We’re glad to hear you appreciated the lighting design, but we sincerely apologize for the concerns you raised regarding the lack of a charger, compatibility issues with the Xbox Ally X charger and third‑party cases, and the lighting text design. We recognize that this experience falls short of expectations for a premium product and regret the inconvenience caused.
Your feedback will be forwarded to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510036202-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Rated 1 out of 5 stars
Waste of money
CodyD Posted
Cord that connects to the Rog Ally broke within 4 months of usage. Other cords than I’ve tried to use to replace the cord won’t work with the dock as they only charge the Ally rather than project it to the TV.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear CodyD,
We’re sorry to hear that the cord connecting your ASUS ROG Bulwark Dock DG300 to the ROG Ally broke within just four months of usage, and that replacement cords you’ve tried only charge the Ally rather than project it to the TV. We sincerely apologize for the inconvenience this has caused.
To resolve this issue and assist you with obtaining a compatible replacement cable, we kindly advise contacting our ASUS Support team directly at https://www.asus.com/us/support/callus/. Our specialists will review the situation in detail and provide guidance on replacement options to restore full functionality of your dock.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2511009645-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Rated 1 out of 5 stars
Windows 11
StephenW Posted
ROG is the worst , return the product as well as their handheld windows device that acts like an Xbox in advertisements
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear StephenW,
We regret to hear of your disappointment with this product. Please know that all ASUS products undergo rigorous quality control, testing, and inspections. What you experienced was not intentional and is not representative of our brand. I understand that you have returned the unit, but I will forward your feedback to the product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com. Please refer to this case number (N2511009645-0007) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty US Support
- Rated 1 out of 5 stars
Don't buy it
JuanA Posted
Kept crashing my rog ally. And customer support sucks too. At least thru the phone.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear JuanA,
Thank you for sharing your experience with the ROG BULWARK DOCK DG300. We sincerely apologize for the issues you encountered, including the dock crashing your ROG Ally and the difficulties you faced with phone support. This is not the kind of experience we want our customers to have, and we regret the inconvenience it has caused.
To further investigate the matter and provide proper assistance, please email us at customerloyalty@asus.com and include the case number "N2511009645-0005" as a reference.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Rated 1 out of 5 stars
Defective device
ZachA Posted
I bought this product on launch day, got it home and set it up. The device would not display properly on monitor nor my tv. Really disappointing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear ZachA,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing problems outputting video signal to your monitor and TV with this charger dock. To resolve this, ensure your monitor and TV are compatible with your PC. If these are compatible, ensure you are using a compatible and working video cable and your PC's display port is working properly. Additionally, ensure your PC is running with the most current chipset and video drivers, and Windows is up to date. Furthermore, check from the monitor and TV settings, or preference, the correct input source was selected and in Windows Display Properties, the correct display was setup. Lastly, ensure the AC adapter for the charger was connected to a power source to provide the power requirements for your monitor or TV.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Rated 1 out of 5 stars
Mad it didn’t work correctly
ChristopherJ Posted
Problems with connection and staying on tv and using wireless controller at same time it did not work correctly at all!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear ChristopherJ,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2511009645-0001] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
- Rated 5 out of 5 stars
Good Dock
Josh Posted
This Dock has lights that will sync with the ROG Ally, and does other dock stuff too.
I would recommend this to a friend