Customer Ratings & Reviews
- Model:
- GL10DHPH552
- SKU:
- 6409394
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the ROG Strix GL10DH Gaming Desktop's performance as excellent for both gaming and everyday tasks, noting its speed and ability to handle demanding applications. However, some users feel the RAM may be insufficient for certain games and recommend adding more. The positive comments highlight smooth operation and impressive graphics capabilities. Concerns about RAM limitations are the primary negative feedback.
This summary was generated by AI based on customer reviews.
Bad pc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working properly the 1st hour I want my refund best buy .
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that the unit stopped working, this must be frustrating. If you have not returned the unit, please explain your matter to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
I've had tooooooooo many problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had problems such as my mouse disconnecting and when my mouse disconnects the pc suddenly sounds like a jet engine. It plays valorant well but DEFINITELY NOT fortnite. I'd rather use my PS4.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with your mouse disconnecting. We would recommend that you update the chipset driver on this model.For more information send a tweet or direct message to our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Nothing but issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I give a 3 star have taken mine to get fixed once and am about to do it again today went from 8 gbs of ram to 16 when I did that my SSD got corrupted and showed no signal to my mouse, keyboard or screen and last night went to put in 32gbs of memory and again I have to take it back to be fixed because again my monitor showed no signal
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Msapiel3,
I'm sorry to hear that you have been having issues with this machine. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Was the system working in the stock configuration? What RAM have you used to upgrade the system? Please reach out to me at [email protected] and include case #N2101046394 in your email for reference. I'd be happy to help you troubleshoot this in more detail.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Piece of trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a literal joke don’t waste your time even looking at this keep scrolling awful product. Company doesn’t even take the time to see if it works before they send you a $800 paper weight.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Rv23,
Do understand your disappointment and the inconvenience this may have caused you if the product didn't meet your expectations.
On the contrary, lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent system that is perfect for running popular games and computing applications, without compromising system stability and performance.
All ASUS products undergo intensive quality control testing and inspections, this is a random problem.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty