Customer Ratings & Reviews
See more imagesASUS - ROG Strix SCAR 18” 240Hz Gaming Laptop QHD - Intel 14th Gen Core i9 with 32GB Memory - NVIDIA GeForce RTX 4090 - 2TB SSD - Off Black
- Model:
- G834JYR-XS97
- SKU:
- 6572157
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Love it!
DiegoN Posted
Amazing laptop is great for everything! Highly recommend it
I would recommend this to a friend - Rated 5 out of 5 stars
Nice Machine
SamM Posted
So far this machine operates as expected, very well!
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent purchase
GiovanaB Posted
Great laptop, very good conditions, all very good!
I would recommend this to a friend - Rated 5 out of 5 stars
fast laptop
GaryM Posted
My laptop is working Great have had it for over one year
I would recommend this to a friend - Rated 5 out of 5 stars
Leader
IsmailB Posted
A great laptop. I would recommend it to everyone. The best laptop you can buy on the market
I would recommend this to a friend - Rated 3 out of 5 stars
Good laptop wrong cpu
Pakbeats Posted
Turn off turbo boost on cpu if you want your laptop to last. But that sucks cause you dont get full power and it doesnt feel like its worth it unless on deep discount.
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Horrible stay away , thermals are horrific
Diana Posted
Was looking for the new MSI Titan 18HX but best buy didnt have it . So bought the Scar 18 2024 4090 . Reviews state its a better value than the new Titan . While performnace is good , thermals are just horrible , ran 3D mark and it shut down due to CPU total package reaching well over 100 , the keyboard are gets so hot to a point its like melting . Also the build quality is cheap compared to the titan . Lastly sustained Total package isnt as advertised. CPU cant sustain more than 65 watts on full load . If your on a budget I understand but if you have the money save it and buy the Titan 18HX you wont regret it .
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear Diana,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. It is greatly appreciated that you have provided us with your feedback, which our Product Team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403022507-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
- Rated 1 out of 5 stars
Not as good as drummed up!
VBHA Posted
This was supposed to be one of the best 4090 laptops out there. Despite updating all drivers, added ram to make overall 64gb, bios update, undervolting, overclock still underperforms my strix 18 which is $1300 cheaper. Miniled display isn't earth shattering either. Playing 8k videos or games side by side, I can't tell the difference at all. Don't waste your money.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear VBHA,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To further investigate the problems you're experiencing or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403022507-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support