Customer Ratings & Reviews
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- Model:
- X901STRIXSCOPEII96WLNX
- SKU:
- 6579977
Rating by feature
- Value
Rating 5.0 out of 5 stars
- Quality
Rating 5.0 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the ROG Strix Scope II 96 keyboard quality, size, and feel. Many appreciate the crisp switches, excellent battery life, and connectivity options. However, some customers have noted issues with customizing the keyboard's colors when connected via USB. Overall, the keyboard is well-received for its quality and features.
This summary was generated by AI based on customer reviews.
Best keyboard ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price for this keyboard. Will definitely recommend!
I would recommend this to a friend- Pros mentioned:Feel
Great keyboard, horrible software
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keybaord itself is great, typing on it is very comfortable, keys are very nice with a good sound. As a stand alone prodcut it might be fine and worth it but i purchased it along w a asus mouse for the onni reciever. Both where plug and play but setting up the omni reciever was a pain. Once paird on the software i couldnt open the keyboard or mouse for any settings. I had to delete it, and download a separate software first then re download the aurmory crate software. Things worked for a couple days untill i tried to log in and my keyboard wasnt working. Had to plug in a different keyboard since hardwire or 2.4 wasnt working. Once logged in i opened the software and there it was re downloading again...once it was done there was no keyboard or mouse connected to it. I looked up reviews elsewhere and many others had issues with their software. Returning and going with another brand.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eman,
We sincerely apologize for the software issue you've faced with the Keyboard and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the product, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2408001431-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
First keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard especially, if you can get it on sale.
I would recommend this to a friend
