Customers frequently mention the ROG Zephyrus 14" Gaming Laptop's excellent performance and stunning screen quality. However, some users report that the device runs warm under heavy use and express concern regarding RAM limitations, particularly with lower-memory configurations. The powerful AMD components are praised for their ability to handle demanding tasks. Concerns about heat and RAM capacity should be considered before purchasing.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
Pros mentioned:
Screen quality
Rated 5 out of 5 stars
Awesome power in a small package.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome laptop. Incredibly powerful, but well cooled (50c normally, 75c under load.)
Dual boots fedora 36 unmodified. Beautiful screen. And who doesn't love the anime matrix? The photo shows pixel perfect control even from linux.
The only minor issue is the mt7922 wifi card, which is intermittant under linux. There are patches available, but for $25, I simply swapped in the superior Intel ax210.
BTW, the AMD 6900H cpu does not have the Pluton "feature". There are conflicting reports if Pluton works with linux, but his laptop definitely does not have that issue.
Highly recommended if you can find one. It's showing "sold out" now, which does not surprise me.
I would recommend this to a friend
Pros mentioned:
Screen quality
Rated 4 out of 5 stars
Rog g14
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the anime matrix. So much power in such a small size. Display is clear and vivid. Battery life could be better. Get about 6 hours on avg.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Amazing Powerhouse
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I come from an older model ASUS Strix Scar. Im no computer expert by any means. I’m sure 99% of y’all are more knowledgeable than I am, but I did have some buddies take a look and they highly recommended this laptop. This is also my first go with AMD. All I can say is that this laptop is an absolute beast. Extremely powerful, no issues at all. Love the features. Love the picture. I currently use for work, gaming, and school. I’m quite positive this laptop will last me a long time. I don’t have enough positive words to use anout this laptop. Order now! By the way, the app shows sold out, but if you log in from desktop you can order, and for me it was only about a weeks wait. Keep checking back until available.
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Heat
Rated 5 out of 5 stars
Small, light, and powerful, but runs hot
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I owned this for about 2 months. The screen is bright and clear. Its runs very fast for daily productivity. The animatrix is cool, but seems to stutter from time to time. I only play CIV 6 so far and it runs fantastic. The down side is the system does run hot which is why i set the perfromance setting to silent and standard for gaming. Even with that, it has plenty of speed. I recommend it if you are looking for a light powerful gaming system.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic! Some issues at first, but Best Buy and Asus worked to get a malfunctioning part replaced. Best 14” laptop in the market!
I would recommend this to a friend
Cons mentioned:
Heat
Rated 5 out of 5 stars
Amazing performance in a perfect size.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is a beast in a perfect size. It runs games really well and even when I'm pushing it to the limits the fans are still quieter than any other laptop I've owned before. The build quality is great and I don't feel any flex. The speakers are good IMO. It can get warm to the touch when under heavy load but I have yet to own a laptop that doesn't.
I would recommend this to a friend
Rated 3 out of 5 stars
Not a great experience.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine until the hard drive died after 3 months. Now Best Buy has had it in for repair for 2 weeks essentially leaving me high and dry until it’s back. I have numerous MacBooks, Pros and Airs and I’ve never had a hard drive fail in 3 months.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear CCBMN,
We sincerely apologize for the storage failure issue you experienced with this laptop. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. We are pleased to hear that you were able to get assistance with this product to get it servicedd. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2210027372-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Leonardo ASUS Customer Loyalty US Support
Pros mentioned:
Screen quality
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love everything about it. Fast data transfers, runs games at 144hz in 1440p, great for application development, great screen, amazing keyboard. I have nothing bad to say. I use it for work and play everyday. 10/10 would buy again.
I would recommend this to a friend
Cons mentioned:
Heat
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great buy. It is so worth it. It does run hot though.
I would recommend this to a friend
Cons mentioned:
Ram
Rated 5 out of 5 stars
Amazing and fast
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the version with only 16gigs and the lesser video card but choose this version over it. I love it and would tell anyone to buy this laptop if they can get one.
I would recommend this to a friend
Rated 5 out of 5 stars
First Peronsal Latop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. This is my first laptop purchase for myself. I am also an AMD fan, and this one the only one that had all AMD and 32gb of ra. Also, I am a fan of Micron and the sdd just happened to be micron as well
I would recommend this to a friend
Cons mentioned:
Heat, Ram
Rated 1 out of 5 stars
Do not buy!!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy this laptop. I think the reviews below are fake af. It takes up so much RAM just to run the simplest tasks. It runs very hot. It's not worth it. I should have spent my money elsewhere. Please y'all don't make the same mistake.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear GregoryC,
We sincerely apologize for the issues you have been experiencing with this laptop. We can assure you that plenty of our customers have been very pleased with this model. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. Please follow the steps in the FAQs linked below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2204027034-0011" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Leonardo ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am coming from the 2020 G14 and I loved (still do and currently writing this review on it) that one so much that I figured I'd upgrade and go for the AMD Advantage version. I don't game, but rather develop in Unity3D/Unreal, as well as use Photoshop and DaVinci Resolve every day. I was sad when I decided to return it because it's such a beautiful system. It stands out but not in a gamer way; it's just different than everything that's out there, and still looks very professional.
The good: Beautiful screen, lightweight, top-notch build quality (seriously good, liked MBP good), great keyboard, great trackpad, Windows Hello, great performance, all-white design, and while gimmicky, the LEDs on the lid are fun.
The bad: The Bluetooth constantly cut out, leaving my mouse hanging (my 2020 still does not do this). I have multiple mice, both of which I re-checked on my 2020 to make sure I wasn't going crazy and they still work fine on that system. I tried reinstalling the drivers a few times, as well as a complete factory reset to no avail. My USB keyboard would stop working occasionally as well, which was odd. This thing does run hot so get ready for a lap warmer (would be great while watching Christmas movies in the winter, as long as you live in a cold climate lol). Windows 11 is still very buggy, so maybe that's what was causing the issues, but I did not want to install Windows 10 to check. I installed all Windows 11 updates as well, just to make sure I wasn't missing anything, but that didn't solve my issues. I was also expecting to have shorter project loading times as well as shorter compilations, but my 2020 is still faster, or at least on par, and I'm not sure why other than the lack of CUDA. But, compilation is generally a CPU task and this has a 6900HS vs my 2020's 4900HS as well as a PCIE 4 SSD with much faster DDR5 RAM, so you'd think it would be quicker. ¯\_(ツ)_/¯
Overall, this 2022 G14 did have performance gains over my 2020 with a 2060 max q, but not $2500 worth, and you cannot expand the dual-channel memory any more than what it comes with. I need something a little more future-proof as my projects can get quite large as well as running several memory-hog apps simultaneously.
I bet it works just fine when gaming though (did not test), but definitely use a wired mouse as I would not rely on the Bluetooth connection.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear bcsquared,
We're sorry to hear about the unfortunate experience you had with your unit having Bluetooth issues and that you had to return it. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2210027372-0001) for us to better assist you.
Thank you for choosing ASUS. Best Regards, Ramon ASUS Customer Loyalty US Support
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything I've read about it is fantastic! My first device seemed to have a fault, but I was speedily helped and will be receiving a replacement. I was offered a refund or replacement, but why would I want a refund for the best gaming laptop of 2022?
I would recommend this to a friend
Cons mentioned:
Ram
Rated 1 out of 5 stars
Incorrect RAM advertised.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop was advertised as having 32GB RAM. It only has 16 GB RAM. We could not use it for development purposes. The RAM was soldered on the motherboard and couldn't be changed or upgraded. Why advertise 32 GB if it only has 16GB??
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
DearJerseyDev,
We are sorry to hear that you received the wrong product that was advertised. We would recommend that you reach out to best buy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number (N2204027034-0018 ) for us to better assist you. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Schottky ASUS Customer Loyalty US Support
Pros mentioned:
Performance
Rated 5 out of 5 stars
Shagufta javed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s the best thing I’ve purchased because it’s doing everything I wanted to do I can’t believe it and it’s a little more extra than what I anticipated so I’m really happy and loving it
I would recommend this to a friend
Pros mentioned:
Screen quality
Rated 5 out of 5 stars
The best 14': gaming laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing gaming laptop.
Crazy quality, love it.
Wish it could be delivered wolrdwide.
I would recommend this to a friend
Rated 5 out of 5 stars
32GB G14 Zephyrus 2022 worth every penny
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My review is to disagree with Gary's review of the $500 difference upgrade from a 16GB to 32GB. Acquiring twice the RAM will help long term from internal straining, a $500 difference is the commitment to an investment. I had the 16GB and I upgraded right when they had the 32GB available.
I would recommend this to a friend
Rated 5 out of 5 stars
Great for creators and gamers
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop arrived in great condition, like new. Worked perfectly for the month I've had it. Great for video editing and games.
I would recommend this to a friend
Cons mentioned:
Heat
Rated 1 out of 5 stars
Too hot
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Too hot. Even with not load at all, and in air condicioner room. 90- 99c in light load and lots of blue screen of death
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Eggysk8,
I'm sorry to hear that the unit is overheating and crashing. This is not the kind of experience we want our customers to have. Have you updated the Windows OS? Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS! Best Regards, Jamalie, ASUS Customer Loyalty US Support