Customer Ratings & Reviews
- Model:
- GA503RW-G15.R93070T
- SKU:
- 6494635
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the ROG Zephyrus 15.6" gaming laptop's excellent performance and generally good battery life, with many praising the screen quality. However, some users experienced excessive heat and noticeable fan noise during use. The laptop's ability to run demanding games smoothly is a significant positive aspect for many buyers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
good computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good gaming laptop, performance runs well on most games
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Heat
Overheating issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop worked very well for the first 2 months. But about a month or so ago I started facing overheating issues. While playing games the temperatures would go to 95C and the laptop would shut down automatically. I have tried a lot of things from updating/downgrading drivers/BIOS, reinstalling windows, and creating a manual fan profile. Nothing has worked for me so far. I have had this laptop for 4 months so I cannot return it either. I think this is just my unit as I cannot find any help online. Beware of these issues before making a purchase.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tanay,
We sincerely apologize for the overheating issue you're experiencing with your ASUS laptop. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. Please follow the steps in the FAQ linked below to troubleshoot the issue. If after following the steps the issue is unresolved please contact our Consumer System Product Warranty Support for further assistance, contact details can be found in the link below as well. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2205016232-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - Overheating (Fan) issue of ASUS laptop: https://www.asus.com/support/FAQ/1015064/
https://www.asus.com/us/support/callus
It's worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful system able to run esport titles with full graphics with around 200FPS and AAA games on Ultra and still playing above 60fps. My only warning is to make sure the G15 is the one you want, as it is the G14 that has the anime LED matrix, Thumbprint reader, and full HDR-capable display. I have not owned it long enough to determine the battery life properly.
I would recommend this to a friendASUS does not honor 1yr Warranty on open box purch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PC works great , however when you buy an open box ASUS product , ASUS will only honor a 90 day warranty so Best Buy has to pick up the repair for the balance of the year (9 months) From ASUS My name is Danielle D., and I will be glad to assist you! I do understand that you stated your warranty expires November of next year. Based on your query, Unfortunately, I am seeing where your warranty has been updated and expires 03/07/2024. Please be advised that open box devices get 90 days warranty. However, device that are purchase new get 1 year warranty. So BUYERS BEWARE
No, I would not recommend this to a friend- Pros mentioned:Performance
amazing device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice, works very well. compact form factor with very good performance.
I would recommend this to a friend - Pros mentioned:Performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is really good and has excellent performance, nice graphics
I would recommend this to a friend - Pros mentioned:Gaming
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great midrange gaming machine, no problems with commissioning.
I would recommend this to a friend - Pros mentioned:Performance
Now laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast start up. Nice upgrade. Very powerful laptop.
I would recommend this to a friend don’t buy from ASUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i showed up to pick it up they couldn’t find the pc so the order got canceled then they found the pc after they canceled the order. upon getting the pc the backlights on the keyboard didn’t work because there was no ATK to run the lights. upon further digging i found out ASUS dropped support for this laptop. returned and bought an MSI. save yourself the trouble and don’t buy from ASUS
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brandon,
We regret to learn about the issues you have had with the device and the customer service experience. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that this has caused inconvenience and we apologize sincerely. We will do our utmost to ensure that such an incident does not occur again.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2205016232-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Awesome Gaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an absolutely amazing laptop. Powerful gaming machine, I can run anything and it looks beautiful. Out of the box this thing runs on max so you have to limit that and then it runs silent unless you're making it work. It's pricey but quality. Very happy with it.
I would recommend this to a friendDead Pixel, with no support options!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead Pixel after 4 months, no options for supporting the purchase, that's some BS.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nathan,
We're sorry you're having display issues with the device. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend getting the device repaired. Since your unit is a Best Buy Exclusive model, you can simply visit your Best Buy location for repair on your unit under our manufacturer warranty. Please rest assured that if you are unable to gain resolution when contacting Best Buy, we will be glad to provide further assistance in getting your unit repaired.
For more information send us an email at [email protected] and provide the case number "N2205016232-0006" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good but not for everybody
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good laptop don’t get me wrong it’s super powerful but just wasn’t for me the quality felt a bit cheap for a 2k+ laptop I settled for the Razer blade 14 2022 model.
I would recommend this to a friendno brainer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good i love the new camera and the 3070 TI i had the previous model, but i am glad i upgraded. Asus is the best quality price in my opinion
I would recommend this to a friendCollege Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son purchased this laptop to take to college. Have not used enough to report on quality and durability.
I would recommend this to a friendBattery broken out of the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery did not work out of the box. This is a $2000~ computer that had a fault before I even got my hands on it. If I unplug it, it shuts off. It isnt a windows thing either, no lights, no BIOS, just no power. Currently in the process of getting my BRAND NEW HIGH END laptop fixed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carter C,
We sincerely apologize for that battery issue you experienced with your ASUS laptop. This is definitely not the norm for ASUS products and is not the kind of quality to expect. We recommend troubleshooting the issue using the steps found in the following FAQ: [Notebook] Troubleshooting - How to fix the battery cannot provide power/be charged, or be fully charge or Notebook will not boot with battery - https://www.asus.com/us/support/FAQ/1012793/#:~:text=Remove%20the%20battery%20(if%20it,problem%20is%20resolved%20or%20not
We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2205016232-0005" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Died in 7 months, we'll see how the warranty goes.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Nov. 2022 Today is June 3 2023 and it will not do anything except light the keyboard. Got the 3 year Geek warranty, we will see how that goes....
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BryceS,
Thank you for your comment.
If the laptop will not boot up or it's just black screen except to light the keyboard, please do the following. Please try to do a power cycle by pressing and holding down the power button to shut it down completely. If it still black screen after a few minutes, at least 10 minutes, please repeat the power cycle process again. If the laptop is applying updates in the System Registry, it will black screen temporarily until the update were applied successfully. Also, please try to disconnect the power cable and let the unit drain for 24 hours to clear the memory. This will reset the hardware to default settings. After doing this, please reconnect your AC adapter, do not power on the laptop until the battery was charged.
If you need further assistance, please email me at [email protected] and I will be more than happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idle wattage way higher than it should be, resulting in bad battery life. (Resetting Windows, uninstalling/reinstalling Armoury Crate, disabling services, etc., made no difference.) Performance drop on battery is quite high (especially compared to Intel CPUs). Because of odd color choices, the keyboard is basically inpossible to see with the backlight off.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Muffinsniffum,
It's regrettable to hear that you are not impressed with the unit. We’re normally known for our exceptional products, have you updated the BIOS and the drivers from our website? If not, please refer to the link below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is crucial as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Driver/Bios - https://rog.asus.com/laptops/rog-zephyrus/rog-zephyrus-g15-2022-series/helpdesk_bios
Steps to Install - https://www.asus.com/support/FAQ/1035376/
- Pros mentioned:Performance
Very good all rounder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I game and I do graphic design. Sometimes at the same time. So far this machine has held up to my expectations. It is stupid quiet and it handles the loads i put on it very well. Looking forward to doing some upgrading for my ideal set up.
I would recommend this to a friend Good balance of power and portability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device can handle any game at 1440p and has decent battery life. I love how portable it is and isn’t too much heavier than the g14. The screen is also color accurate and has a fast refresh rate. Definitely one of the best laptops from 2022!
I would recommend this to a friendGA503, perfectly balanced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good specs for the price My laptop has no thermal throttling at all, CPU rarely gets over 80, mostly between 60-70 and GPU hovers at around low 70s as well. The keyboard is surprisingly great to type on and the trackpad is so smooth as well. Doesn't come with too much bloatware, really just a perfect laptop.
I would recommend this to a friend