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Customer reviews

Rating 4.4 out of 5 stars with 252 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional performance, stunning OLED display, and long battery life of the ROG Zephyrus G16. They appreciate the powerful AMD Ryzen AI 9 HX processor, NVIDIA RTX 4070 graphics, and 32GB of memory, which enable smooth and efficient multitasking and gaming. While some users have concerns about overheating, many find that the cooling system is adequate with proper adjustments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 252 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good buy and very good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is such a good laptop everything was working perfect the color is great as well this is def a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, powerful, and versatile gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the ASUS ROG Zephyrus G16 and it’s easily one of the best laptops I’ve used in years. From the moment I powered it on, I was impressed by the stunning 16" OLED QHD display with a 240Hz refresh rate—it makes gaming and content creation incredibly smooth and immersive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great device if you don't have any issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up an open box of this in fair condition at a good price. It had the usual dings/scratches on the corners but other than that the laptop was in great condition. After using the laptop for over a week now, the laptop would randomly restart at least once a day while I was watching a video or browsing the web. I tried almost all solutions such as, turning off certain settings, changing out the given battery supply unit, and switching out the ssd. I believe the underlying issue could be with the motherboard. I did everything I could to make this laptop work because it's a great device but the random restarts are frustrating and a nuisance.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Phnor,

      We sincerely apologize for the auto reboot issue you're experiencing with the ASUS ROG Zephyrus G16 Gaming Laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408013017-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Automatic Shutdown/Restart Issues -  https://www.asus.com/support/faq/1046480/ Asus

  • Rated 5 out of 5 stars

    Really Nice, Few Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has worked really well. It is a lot better to keep it plugged in while gaming for better performance. The only real issue I’ve had is that when loading some games, the display gets messed up, because it says there’s 2 gpus and so there’s 2 display options and it switches for some reason to a worse resolution. The only way for me to fix it is to do a hard reset. Overall though, it’s really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop, can run almost any game which is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG ZEPHYRUS G16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, outstanding performance and wonderful display!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS computer, works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. Works great, plays games and wifi compatable to phone and headsets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all rounder

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this laptop except its price. I think 1900 would be the sweet spot for this laptop. Just wished it had a 4080 in it. Other than that, it has all the bells and whistles. Enough power for anything you want to do on it, although the fans do get loud running heavy sustained workloads. If price is not a factor for you, then this laptop is a no brainer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops I've ever owned. This laptop does everything I need. Worth every pennu.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Zephyrus G16 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It is doing everything I need! It came out of the box humming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming machine. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop been gaming nonstop, the graphics are absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Premium build, slim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels premium, glad I went for the new AMD version as it stays much cooler.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sleek Laptop

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so slim, light? Not so much. But I love the white more like offwhite but looks awesome either way and has enough power for what i need. I use it for light to medium intensity gaming and more graphical apps for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of power for the bucks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a state of the art laptop and has great performance for the price. It's chocked full of all the latest AI processing and although there isn't THAT much AI software, it runs all that is available with aplomb. It's fairly light for the horsepower and the OLED screen is bright (and black) and extremely clear.....noticeably so. The location of type 2 USB ports on both sides makes for easy access to peripherals and the large track pad works well with graphics programs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best Laptop Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on this laptop is top notch don't wait. The screen is amazing I cant stop looking at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After downloading g helper and getting rid of armory crate. Battery basically doubled for me and preformance was a little bit better. Now of course it is a pricey item. But of you get it open box you can get a very good deal. I was lucky to get mine for 1500 good condition

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Using it for VR game dev and 3d modeling. Works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in class performance. Super thin and light. Battery life is good on silent mode with gpu disabled.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Nonexistent Linux support, decent hardware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was abysmal setting up all of the drivers on Linux, absolutely excruciating. It's clear that Asus does not have any interest in being rated well by linux users. I've been using linux for 15 years, and have always had a working computer same day. This laptop took 4 days of painful effort to get it working "good enough" which would be unacceptable if it didn't have such a gorgeous display. The audio took a couple of more days to get working, which once I did get the audio working, it has a very refined sound and definitely beats any laptop speakers I've used previously. Literally if it had a less desirable display, this computer would have been immediately exchanged for something that was made by a company holding a higher opinion of their customers.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nothankyou, 
       
      Thank you for your comment. 


      We appreciate your feedback. Information coming from valuable customers, like you, will continuously help us improve our future product offering and services. This laptop was validated, qualified and tested with Windows OS only, we don't provide Linux drivers. Please install Linux at your own discretion. Should you need further assistance with this laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/


      Thank you for choosing an ASUS product. 
       
      Regards,  


      Rodel 
      ASUS Customer Loyalty Asus