The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
Rated 1 out of 5 stars
Blue Ray Player not for a beginner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for my son's laptop and followed steps to install but it will not play blue ray discs. Called Best Buy. They said call Asus. Asus could not get it to work. Said to call Best Buy and have Geek Squad install it. I called Best Buy back. They said I did not buy support on new product and doubted as to whether Geek Squad would help me. Planning on malking the 35 mile trip to Best Buy to see if I can get help. Also, could not get player into simple plastic stand with out a lot of force. Did not want to supply that force so stand is useless.
No, I would not recommend this to a friend
Brand response from Asus_Answers
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Dear ZMan12345,
Please ensure that the laptop meets the minimum system requirements to play Blu-Ray discs. You should also ensure that you have a Blu-ray player application installed on your computer. You may want to try this unit on a different computer and see if a Blu-ray disc will work. Should you require further assistance, please contact me at [email protected] and include case#2903072 in the subject line. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience.
Sincerely, Celeste ASUS Customer Loyalty
Rated 5 out of 5 stars
It Works
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have an old net book (ASUS Eee PC 1000HA) that I needed to re-install windows on because it got all infected. I was able to boot the windows install disk connected to my EEE PC with this. Got the Blu-Ray reader for future proofing. Nice style and design. It does need two USB ports for power but I like that more than needed a separate plug for the wall. It came with some backup software but I didn't try it.
I would recommend this to a friend
Rated 4 out of 5 stars
nice and small
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This reviewer received promo considerations or sweepstakes entry for writing a review.
nice little external blu-ray player. It uses 2 usb ports to supply enough power, so make sure you have the space.
I would recommend this to a friend
Rated 3 out of 5 stars
Convenient and portable optical drive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This external optical drive is convenient to use with my laptop.
I would recommend this to a friend
Rated 1 out of 5 stars
Not worth the headache
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Received item less than 24 hours ago and spent most of the time between then and now just trying to install it with no luck. I have a ASUS notebook that doesn't have a disk drive and thought this would be a great add on. It took 10 hours to get ahold of anyone, and when I did they were just as confused as I was. Although it claims it is compatible with Windows 8 they haven't done an update to their drivers since 2006, which seems to be the problem. I'm sure this could be a nice product but it's not up to date as advertised, therefore I can't give it more than a star. You've been warned.
No, I would not recommend this to a friend
Customer reviews from https://www.asus.com
User rating, 3 out of 5 stars with 1 review on https://www.asus.com.