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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 8 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this review on this computer. It's a pretty good computer with ok specs. I got it for $500 when it was on sale and I use it every day. The only complaint that I have is that the computer can with 238gb instead of 1tb. I'm sad because I thought it came with a TB.

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Reallukeisbest,

      It's great to hear that you are loving your new laptop! Regarding your concern about your hard drive capacity, have you verified your total storage capacity within the Disk Manager? Please type "Computer Management" in the Windows search bar and open the utility. Within Computer Management, please click on Disk Management and wait for the menu to load. This should show a single drive with 1TB of total storage that may be partitioned or not allocated correctly.

      If you are not seeing the full 1TB in Disk Management, please reach out to me at [email protected] and include case #N191171658 in your email for reference. I'd like to help you resolve this issue completely.

      ​Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    It needs some upgrades but after its great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is slow, upgrade to an SSD or the M.2 nvme ssd also it never hurts to upgrade the memory as well

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Very very bad!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst laptop I have ever purchased, NOT a gaming system at all, very slow and way to many glitches. Never buying ASUS again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of bloat ware. Nice and fast. Not a lot of free software. Word, excel, etc ate trial only. No antivirus. Good laptop, recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact the keyboard lights up. Makes typing easy at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this laptop for my son & he loves it. It does everything he needs it to do for his gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my son. He really enjoys all the features that come with it.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Very slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a gaming computer it's very slow and I'm talking about regular stuff like opening new windows or programs

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Adam,

      We appreciate your feedback on this matter and please accept our apologies for any inconvenience. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. Try updating your drivers to the latest version to optimize your experience, you can find the files at Asus Helpdesk: https://www.asus.com/us/Laptops/ASUS-TUF-Gaming-FX705DY/HelpDesk_Download/. If the issues persist, feel free to contact me if you have any technical or general questions. You can reach me at [email protected]. Your case for reference is N190505402.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

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