The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Cracked screen
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to return my laptop the next I received it because the screen was cracked.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear AliciaS,
We are sorry to hear that you have a cracked screen. We would recommend that you reach out to Best Buy to get a replacement model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Joan ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Okay
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is amazing if you can get it for $300 it is amazing to watch movie and use the web but not on crom because of the 4g of ram
I would recommend this to a friend
Customer reviews from https://www.asus.com
User rating, 2.8 out of 5 stars with 6 reviews on https://www.asus.com.