Customer Ratings & Reviews
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- Model:
- X1404VA-I712512
- SKU:
- 10314695
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Vivobook 14's overall performance, fast processor speed, and impressive battery life. Many appreciate its portability and lightweight design, making it easy to carry around. However, some customers have expressed concerns about the screen quality. Additionally, a few have noted the presence of fan noise during demanding tasks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
love my asus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product! use this for school and work and it does the job!
I would recommend this to a friend - Pros mentioned:Portability
Good Enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good enough. Main to conect a new screen and travel with. Not for the main laptop.
I would recommend this to a friend Excellent laptop with minor issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first was hesitant to purchase due to only 12 GB RAM and only 512 GB storage. Laptop is very fast with those specs. Only reason I returned was due to the lack of a backlit keyboard. Great deal on Open box item.
I would recommend this to a friend- Pros mentioned:Overall performance
College Student Approved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing. My daughter is Pre Med and she needed to upgrade and this was it.
I would recommend this to a friend - Pros mentioned:Overall performance
My ASUS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great little laptop seems to do everything I need so far
I would recommend this to a friend - Pros mentioned:Portability
Great option for students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was good based on the price. The charger was small and great for travelling.
I would recommend this to a friend - Pros mentioned:Overall performance
Everyday laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little laptop. It’s good for everyday things, Minecraft, browsing the web…etc. even sims 4 plays very well.
I would recommend this to a friend - Pros mentioned:Overall performance
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Has many features. The AI helps with questions and school work.
I would recommend this to a friend - Pros mentioned:Overall performance
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a wise purchase. I highly recommend this brand.
I would recommend this to a friend - Pros mentioned:Overall performance
Works as promised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gets the job done. I am still getting used to the numberpad/mouse combo.
I would recommend this to a friend Good kids computer if you can find it on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this laptop but after 4 days of bad viewing angles that seemed to worsen each day along with the poor color resolutions (reds appeared violet) I started to question my decision on buying this laptop but I really liked the speed of the i7 and I liked the blue (almost black) case so I planned on keeping it until the 5th day the track pad became unresponsive. After a restarting it was fine again then it happened a few more times and that's when I made the decision to pack it up and take it back. Customer service was great and the return went smoothly thanks to Best Buys 14 day return policy. I'm not recommending this particular laptop but I do recommend purchasing from Best Buy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Reviewer713,
Thank you for sharing your experience with the ASUS X1404VA laptop. We apologize for the inconvenience you encountered with the display quality and trackpad responsiveness, which led to your decision to return the product. Your feedback is very valuable to us, and we will ensure it is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2504005745-0050" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
ASUS 14"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for travel and gets the job done. Numbers on mouse are great for Excel and is easy to swap on or off.
I would recommend this to a friend Best Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Researched this item for best deal and Best Buy was it. It may have been a few bucks more here, but getting the total protection for free more than made up the difference.
I would recommend this to a friendGREAT PERFORMANCE AND SLICK DESIGN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and I was very pleased with the mouse pad/Number keypad integration.
I would recommend this to a friend- Pros mentioned:Overall performance
Easy purchase just what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop.. worjs freat for colledge def recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works perfect Just what i was looking for. Good price too
I would recommend this to a friend - Pros mentioned:Overall performance
Bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gifted this to my niece! She loves it! Got this laptop on sale. Did not disappoint.
I would recommend this to a friend Asus Vivobook 14
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars for fast charging, 3 stars for short battery span, 3 stars it drops the wifi connection frequently, 3 stars it stops playing reels on facebook. You have to close your browser and reopen it, then it will play reels again. The price was right with it on sale. Size it wonderful. 10-key pad on touch pad is terrific.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michg,
We're sorry to hear you're experiencing battery drain and Wi-Fi connectivity issues. To help resolve this, we recommend reviewing the troubleshooting steps outlined in our FAQ. If the problem continues, please reach out to our support team at https://www.asus.com/us/support/CallUs so we can further investigate or assist with repairs.
At ASUS, we stand firmly behind our products and are committed to delivering exceptional customer service. For additional assistance, feel free to email us at [email protected], referencing case number N2504005745-0036. We'll do our best to resolve your case promptly.
Your feedback is invaluable and helps us improve our support experience. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Troubleshooting - Short Battery Life (Rapid Battery Drain) https://www.asus.com/support/faq/1043914/
FAQ-Troubleshooting - Wireless Network (Wi-Fi) Issues https://www.asus.com/support/faq/1015073/
- Pros mentioned:Overall performance
Exelente computadora
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product met everything mentioned in the advertising
I would recommend this to a friend - Pros mentioned:Overall performance
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good laptop for a very good deal. Would recommend.
I would recommend this to a friend
