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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 776 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 776 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    A definite laptop to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, light, powerful, easy to use, great and fast initial setup

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great laptop if on sale! Not worth $400

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought during a flash sale for a little over $200 and if you base that price on everything else being expensive today it is a really good deal. It retails on Best Buy for around $400 but I wouldn't recommend it for that price. Pros: - Price when on sale - i3 processor - Fast SSD hard drive Cons: - Very small screen - 8 GB RAM (I recommend 16 GB running Windows 11) - Power adapter is quite short compared to other laptop chargers, but it works. - 128 GB internal hard drive (It's fast but if you are doing light gaming You really need an small USB external hard drive to install your games, movies, etc. - Windows 10 Home S MODE (IN THIS MODE YOU CAN'T INSTALL ANY PROGRAMS OUTSIDE MICROSOFT STORE!) If you have the expertise to turn off S mode it is ok, then but it is still a hassle. If it was just straight Windows 10 Home, it would have been great. Overall, not bad if you can get this laptop for $300 or less! Catch it during a good sale and you can add fast USB-C SSD hard drive and extra RAM. Personally, all I added was 2 TB USB-C SSD. 16 GB RAM is recommended but so far it runs fine with 8 GB RAM, but you will need to eventually upgrade the RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ram

    Rated 5 out of 5 stars

    Just the basics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shockingly fast for a very low powered device. RAM is upgradable. If you don't want to pay a lot but want office/browser type tasks to move quickly, this will do the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Good sale and service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this recently on the last day of the $249.99 (!wow) sale, so I got Geek Squad too. I could not sign out of S mode, they gave me a free appt. the next day to bring in, he went into it via MS's website (not through the official store on Win11 like I did) and it worked right away. I had brought my unopened 16GB ram stick in just in case, the service had been so good I gave them $40 to put it in (quickly!) for me for 24GB total. Thank goodness for BB's old fashioned real (physical) store! The CPU seems plenty fast enough for me even on Best power efficiency. I like the full HD resolution more than I thought I would. The speakers give clear voices, volume is not loud but good enough for me, and music with my headphones was so good I had to turn on my somewhat expense home stereo speakers on to make sure they sounded okay in comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Enough performance and very portable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough performance and very portable! Battery lasts in 3 hours, but i3-1215u gives a very effective work ability for all kind of software.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Screen quality

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought because i needed an affordable and easy to handle a f that delivered. The fan noise is loud and the keypad sometimes turned the numbers on but it's nothing that it can't be easily fixed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great school laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is plenty fast for basic web browsing, videos, and typing. It has exceeded my expectations based on how much I paid for it. Seems well thought out and has one long hinge instead of the normal two. One of the hinges on my old laptop broke off. This design seems to minimize the likelihood of that. Screen is basic and is not touch screen. The Screen resolution is also on the older side, but this laptop so far is everything I need. This laptop also has a privacy shutter for the camera. The quality is to be expected at this price point, but it works and is reliable. Battery life is about 4.5 hours. My star ratings are based on what you are getting for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ram

    Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast for an i3. Works great if you buy on sale. I would recommend pushing the RAM from 8GB to 16GBs for better performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Not exactly what I wanted, but the price was right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, don't believe everything you read in PCWorld. Performance and construction are on par or marginally better than expected for the price. Sound system is average at best; I use an external BT speaker for enhanced sound. Case is attractive, but very prone to showing fingerprints. Battery life is terrible. Stay close to the wall outlet if you plan on using this notebook for more than a 2-3 hours. Something about this laptop seems to resist successful installation of Linux, which is really why I bought it. Wireless card from MediaTek may not be recognized by Linux distros, even with recent kernel versions. I replaced with an Intel based card--problem solved. (I wanted to use it as a test machine for Linux distros.) Still working on that. This notebook is easy to upgrade. Bottom cover pops off easily after removal of 10 screws. Have already upgraded storage to 500GB and memory to 24GB. Cost was still under $300 with those new parts. If you are sticking with Windows, you won't have to replace the wireless card as I did. All in all, this notebook is pretty nice after the improvements, but you will definitely want to do the upgrades. Even then, the battery life will still be a bummer.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear QuietType,

      Thank you for your comments regarding the ASUS Vivobook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404026152-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1043914/#A4 Asus

  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great computer with good upgradeable options!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was great out of the box, handled all tasks that I needed with no issue. I did upgrade the 8 GB of RAM that is included by adding a 16 GB course air vengeance 3200 ram module which increase the ram to 24 GB which is the maximum for this particular laptop, and I also upgraded the 128 GB hard drive to a 1 TB crucial hard drive. The ram just helps because I personally tend to run many apps at once, and since I make high-def videos I need more internal storage space hence the upgraded ssd drive. Nice to see the laptop that has easily upgraded ram for the novice laptop owner, same with the SSD upgradeability. Many laptops either don't give the option to upgrade or make it where you almost need to be a computer technician to be able to get to the components, props to Asus for allowing us easy access to change these.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great computer-- but keep the battery on you!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for those needing something affordable, fast (I rate the speed an 8.5/10) and small yet big. My only negative review is like everyone else-- battery life sucks. But if you keep your charger on you, you'll be perfectly fine!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good if on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the black Friday sale price, it's an amazing deal. i3-1215u slightly beats that outdated Ryzen 5 7530u(Zen 2) they keep using in most $500 laptops. the 8GB/128GB is definitely too low for a 2024 laptop but for $12 for another 8GB 3200mhz DDR4 stick and $30 for a decent gen 3 512GB SSD it's unbeatable . The two complaints would be battery(somehow 4hrs on balanced) and TN non IPS screen. But for the price I paid for a fast 16GB 512GB laptop really can't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great deal even with the original specs.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap, light computer that can tackle most common people's task even with the original specs. However I put 16 GBs of RAM more so now it has 24 and replaced the SSD by crucial 500 GB. Looks cheap but really practical and runs well. Things to improve but that if don't bother you, there is no issue at all. Screen not that bright, looks cheap and music sounds terrible. Bottom line if you get it in a good deal like I did ~$200 dollars, more than recommended with Intel 12th generation processor which means it has efficiency cores therefore the battery is not great but OK if you choose the right power mode.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Pretty decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid machine for basic tasks like O365, internet browsing, and streaming- especially for the low $200 range. Anything beyond that, even basic gaming, is going to be noticeably slow and choppy, and the fan is going to be pegged at 100%. Even under normal circumstances the fan is running but you can easily adjust the fan settings in the ASUS control panel. One interesting thing I've been noticing is that this is the only device that brings my Google Home mesh network to a crawl while it's trying to connect to a website for the first time after coming out of sleep mode. The laptop's WIFI card is noted as being a MediaTek Wi-Fi 6E MT7902 Wireless LAN Card and I'm connected to my network's 5Ghz band.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good, but not great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good for the price that I paid. I got it on sale for about $200. It works perfectly fine and can even play some low performance games. The only negative I have to say about this laptop is the screen. It is very dim (even with the brightness jacked up) and just seems to be pretty low quality compared to others I've used in the past. If this is just something you are going to use for note taking or answering emails, it's a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ram
    Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Wow great laptop under $230

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop when you can get it on sale for $230. Upgradable RAM for a total of 24GB and upgradeable the NVMe drive to any storage you want. Really fast. Only cons are the screen and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works well. Extremely high speedy. The price is moderately low for such good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good basic laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a windows computer to run some video software and this inexpensive laptop came in to save the day. For the pricepoint it is very easy to use and set up and can handle all my basic tasks including using programs like Canva and Microsoft Office.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect for college moms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great for every day uses. I am working mom and college student. I need something affordable but reliable and up to date . The only feature I shouldve paid more attention to was the backlight keyboard. The description say it does not coming with one and I did know realize how important that feature is. If the lights are on in my house I cant see my keyboard. I Bought a light that pulls in to my laptop and everything else is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good computer that is also easy to use for children and students with little technology background. My daughter with special needs loves this laptop! The laptop is not too heavy to carry and the size of the screen is perfect even for a person with some vision problems.

    I would recommend this to a friend
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