Customer Ratings & Reviews
- Model:
- M1605YA-ES74
- SKU:
- 12012463
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
My kids new college laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product fir the price. Does exactly what I need it to do.
I would recommend this to a friendPerfect for small business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for a ten year old windows ten machine. Needed large hard drive for storage Processor is fast and windows eleven is easy to learn the minor difference.
I would recommend this to a friendGood value for your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality/price. This product for college purposes.
I would recommend this to a friendAssus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product to work or play games. Good resolution and speed.
I would recommend this to a friendThe best laptop in the world
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good laptop, met all my expectations, have a very good performance since I’m a student and video games fan.
I would recommend this to a friendMid computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad battery life, other than that it runs Dispatch and steam. But can’t actually run games like Fortnite or valorant. So this is not a good budget gaming laptop. When I’m at school I get 3-5 hours of just doing school stuff before it dies. Don’t recommend.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Anniedl,
Thank you for sharing your experience with the ASUS M1605YA Laptop. We sincerely apologize for the inconvenience you have encountered with battery performance and gaming compatibility. The M1605YA is designed primarily for productivity tasks and light entertainment rather than intensive gaming. As a result, titles such as Fortnite or Valorant may not run optimally on this model.
To help improve battery performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408001437-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Excellent computer overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this computer, I have used only Dell laptops before so it’s my first t in me using an ASUS computer, and by far everything about the computer is great!! Would definitely recommend it!
I would recommend this to a friendGreat size
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my college classes and prefect size to travel with.
I would recommend this to a friendGreat laptop overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop overall, only issue are the fingerprints that get stuck on it
I would recommend this to a friendGood laptop for work and light gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Caught this on sale and was great value for the price. Great for most games.
I would recommend this to a friendPretty good but be careful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pretty good laptop with good storage and it’s pretty fast the only bad thing about it is the durability it’s very fragile.
I would recommend this to a friendCan’t go wrong with a Ryzen laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value laptop especially with the discount. Good battery life and integrated graphics
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this purchase… it works well for school, can play minor games on it as well
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Good screen. Good keyboard. Good size
I would recommend this to a friendGreat laptop but no touchscreen and inferior sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good laptop for those that do not need/want a touchscreen. I didn't realize it didn't have this feature when I purchased it. I returned it for a Lenovo Yoga 2 in 1. Another note, the sound quality is horrible. Very tinny and hollow sounding. Speakers are on the bottom which is not ideal.
I would recommend this to a friendLaptop performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked beautifully right out of the box. Setup was easy. After I removed - which was easy to do - the apps I do not want, and installed my personal apps, the laptop worked quite nicely. Very fast!!
I would recommend this to a friend2 Stars at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the ASUS Vivobook 16 OLED (M1605) – Unreliable Performance and Poor Customer Support I purchased the ASUS Vivobook 16 OLED (M1605) with high expectations, drawn in by its sleek design, vibrant OLED display, and promising specifications. Unfortunately, my experience has been frustrating and disappointing, mainly due to a persistent issue and ASUS's lackluster customer support. Random Shutdowns – A Dealbreaker From early on, the laptop began shutting down unexpectedly without warning or any obvious cause. These random shutdowns occur during both light browsing and more intensive tasks, making the device extremely unreliable for work, study, or entertainment. No error messages or logs provide clues, and the issue has only worsened over time. Troubleshooting to No Avail I’ve updated the BIOS, drivers, and Windows itself, yet the problem persists. I’ve also tried various power settings and hardware diagnostics, but nothing resolves the random shutdowns. It seems like a deeper hardware issue that shouldn't exist in a relatively new laptop. Customer Support – Virtually Nonexistent Perhaps even more frustrating than the technical problem is ASUS's poor customer support. Reaching a live person is a challenge. Their phone lines are often unavailable, emails go unanswered for days (if at all), and online chat support appears to be either under-resourced or simply ineffective. Final Verdict The ASUS Vivobook 16 OLED (M1605) could have been a solid mid-range laptop, but the constant shutdowns make it almost unusable and the lack of effective customer support compounds the problem. I cannot recommend this laptop, especially for anyone who depends on a reliable machine for school or work. ASUS needs to address these hardware quality issues and drastically improve their customer service.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear 1Skeptic,
We regret to learn about the automatic reboot issue you've faced with the laptop, and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
Please email us at customerloyalty@asus.com and include the case number "N2405021983-0005" as a reference so that we can investigate this issue further. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Shopping trip…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy in Henrietta was very helpful in finding me exactly what I was looking for.
I would recommend this to a friendNew computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new computer. It's fast and has lighted keys.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard has the option to light up, great for using in a dark environment. However I think that having the keyboard light on may lower the battery faster.... So keep that in mind. Doesn't heat up while using Adobe products for an hour plus. Great laptop overall.
I would recommend this to a friend