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Customer Ratings & Reviews

Your price for this item is $596.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 302 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 302 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard has the option to light up, great for using in a dark environment. However I think that having the keyboard light on may lower the battery faster.... So keep that in mind. Doesn't heat up while using Adobe products for an hour plus. Great laptop overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to start up, not complicated, battery life is excellent, Best for students and working set up. Five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop with more storage and this fits the bill. The price was right and the size was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice option for school.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality laptop for schooling needs. Wife needed not a Chromebook for nursing school. Bought this as an open box item and she has been pleased with its performance so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I got a great laptop for the price. It had everything I wanted and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new laptop. It was a Christmas gift from my son. Will help a lot with my church work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop since 8 months and it has never let me down. The battery life is solid and woks like a charm without any issues. Would recommend if your budget is around 700USD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than pleased. This laptop has met all my needs / specifications. I have had no issues. The performance and price are within reason. I was however, hoping to have purchased it at a bit lower price. That being said, it is an excellent laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Lighter than my old one, sturdy - built to military standards. Good value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this laptop is amazing. It works great for administrative needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. I've had no issues using it for gaming or school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for college

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for college. Works great. Would recommend to buy when on discount.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop, but has a few issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works decent, I use it for my laser machines, YouTube, lightburn, photo editing. I upgraded the ram to 24 gigs vs the 16 it came with.. The battery life isn't all that great, even when just doing mediocre stuff. This laptop has randomly shut off on me several times, which is annoying. The processor temps aren't very good either, 60-90c at times just using youtube or using laser machine programs with the fan profile set too max speeds, when in my basement that isn't heated so its 40-50 degrees in my basement during the winter. Overall, it does things decent no real lag or studder issues, just gets hot and shuts off randomly...

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear WiscGamer,

      We sincerely apologize for the issues you've faced with the notebook and for the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. Please allow us to make your experience with ASUS a better one.

      Based on the issues described, we recommend updating the BIOS. Please backup all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.

      If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.

      We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2408001437-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/ Asus

  • Rated 5 out of 5 stars

    good laptop worthy of the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop. Fast, feels good on the fingers with the keyboard and speedy. I can plaay FFXIV and other games jusst fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would up it to 4 1/2 stars, if I were able to. The finger prints do get somewhat distracting but there's no escaping the fact that this laptop will accrue fingerprints. The battery life could be alittle bit longer but if screen saver is on and max brightness isn't used too much, it'll last 5 to 6 hours straight with ease. It's a dependable computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good latop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great nice finish and display good for evething nice job ASuS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meet the expectation Recommendable for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning to get comfortable but everything OK. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a great and efficent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for accounting, billing, and website work and it works perfectly fine I highly recommend this to anyone looking for a nice laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has so many features which are making my overall experience so good

    I would recommend this to a friend