Customer Ratings & Reviews
- Model:
- X1607QA-DS54
- SKU:
- 6619035
to a friend
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful laptop. Performs well. Meets my expectations and needs. Very good display and has good speed. Would definitely recommend for everyday needs and usage.
I would recommend this to a friendGood, light machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this so far. The keyboard is a joy to type on. Especially like my AI ideas are not going to the cloud. It is packed with so much power!
I would recommend this to a friendGreat computer lousy Geek Squad Manager.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and sales person. However when taking the new unit to The Villages Geek Squad for transfer of date from my trade in computer, the trade in value I was quoted by the sales person was refused. The Manager, Jose, said he could not accept the sales experts quote and I must accept $60 less. Because he said so. Very rude and discourteous person.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Steve,
Thank you for sharing your experience with the ASUS X1607QA laptop. We're pleased to hear you're satisfied with the product and appreciate your feedback.
We’re genuinely sorry to learn about the difficulties you encountered during the trade-in process. While ASUS does not oversee trade-in policies, we understand how frustrating this situation must have been. For further clarification or to file a formal complaint, we recommend reaching out to Best Buy customer service at 1-888-237-8289, as they are best equipped to assist with matters related to store policy.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2509015875-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, phenomenal quality, A Students best friend
I would recommend this to a friend
