Customers are pleased with the Vivobook 16" laptop's performance, battery life, ease of use, and screen size. Many appreciate its affordability and the ample RAM and storage it offers. However, some users noted that the keyboard lacks backlighting and that the speakers and number pad could be improved. A few also expressed dissatisfaction with the pre-installed operating system.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,488 reviews
Cons mentioned:
Number pad
Rated 5 out of 5 stars
Great value for the money
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is capable of everything I need it to do! It can handle demanding programs I use for work including oscilloscope software. I also like that there are 3 USB ports. The number pad is a little smaller than I would like but it's fully functional and I got used to it pretty quickly.
The laptop looks very nice as well. I do wish there were more options available as far as cases and exterior protection, but I was able to find a case and keyboard cover.
I would recommend this to a friend
Rated 5 out of 5 stars
An OK travel laptop for some online gaming
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use this laptop for mobile gaming on games that don’t require a ton of graphics power such as WOW and I’ve played Diablo IV on minimum graphics. Sonif you don’t need tip top graphics and just want something lighter than your full size gaming laptop or desktop, this is an ok option, just be sure to upgrade the RAM at the same time.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Good purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s an awesome item for the price, it’s fast and the design it’s really nice, the size it’s perfect for work, the colors of the screen are great
I would recommend this to a friend
Rated 5 out of 5 stars
Wonderful experience
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Buying at best buy was a rewarding experience, apart from the fact that the computer is great and at a cheap price in relation to what it offers. I made the purchase online so I only went to pick it up at a Best buy store, they kept me waiting for around 40 minutes since she wasn't ready to leave with me yet but the store worker gave me a $50 gift card for having me Waiting was very friendly and very gratifying, I would definitely buy here again, it was a wonderful experience!!
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Pretty decent laptop for its price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this one for some audio editing, mixing and mastering purpose. 8 cores easily handle practically any given task. Very quite even in heavy loads. Battery does not last that much but it's ok for its price.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Best laptop I've ever had!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't have much time to research but I knew the basics of what I needed and wanted out of a laptop and this one has not disappointed me one bit. I love it! I use it mostly for school as I'm in graduate school currently and I love the widescreen, the capabilities of the laptop, and personalization. I never have any issues with it, I've had it for about a month now. I love the laptop, no complaints!
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Much better than expected
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was planning to get another Lenovo after my first try. But decided to make a change and I was surprised to have a much faster and smoother laptop with lower specs than the previous one. The image quality is not much different but the rest is really better than I expected.
I would recommend this to a friend
Pros mentioned:
Ease of use, Processor speed
Rated 5 out of 5 stars
Sensational
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome for the price. Fast response. Perfect for school and office work
I would recommend this to a friend
Rated 4 out of 5 stars
asus vivabook 16
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really liked the laptop, the size is perfect as well as light, the screen has bright colors, I liked that you can adjust the brightness to the screen and that you can activate the filter to protect your eyes, the volume is good, the camera is It looks very nice, in video calls it is perfect and it has many very useful tools
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great value for money. Just what I needed!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome Product. Just the thing I was looking for. Was a bit confused about buying a refurbished laptop. But it is really worth it. Really happy with the product. Great one. Great battery backup & everything. Really glad that I didn’t back off the day I purchased it.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome Laptop! Best I’ve ever owned!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is a little workhorse. It has an excellent screen, excellent processing power and can even handle some entry level games like Skyrim and Fallout 4 with ease. It does the job very well for what I use it for. The only con about this computer is the battery life and that is about it.
I would recommend this to a friend
Pros mentioned:
Processor speed
Cons mentioned:
Keyboard backlight
Rated 2 out of 5 stars
You get what you pay for.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this Open Box and it was on major sale, clearly for a reason. It was listed as Open Box excellent but when I picked it up, they gave it to me in a clear plastic bag with an off-brand AC charger taped to the top of the laptop. The sticker said "Open Box good" which is not what was advertised. Overall terrible shopping and usage experiences.
Pros: Fast
Cons: Will not stay connected to Bluetooth devices or even recognize Bluetooth devices when trying to pair. I spent hours on the phone with Microsoft support and had no resolution. Max volume is pitiful. Constantly crashes.
I absolutely do not recommend and wish I had dropped a few hundred extra dollars for a better quality machine.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Sharabolara,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one.
To troubleshoot both the Bluetooth and crashing issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2210028105-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is very good and you can do a ton of thing and is very fast for a person who has start and you can even play game which is very good and you get a ton of speed with the asus wifi master.
I would recommend this to a friend
Rated 5 out of 5 stars
Great, inexpensive laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been a great laptop so far. It does everything I need it to do seamlessly. If you're looking for a decently priced computer to work, school, etc on this is great choice.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing computer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really Good computer for regular job, like office website navigation, battery is a really good last more than my usual computers
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Must have
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing laptop i got it for regular stuff,i ended up playing games on it,it holds up well enough
I would recommend this to a friend
Pros mentioned:
Battery life, Processor speed
Cons mentioned:
Keyboard backlight, Number pad, Operating system
Rated 4 out of 5 stars
Good Value For a General Mid-High Range Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Asus Vivobook is a choice for those looking for a bit more than a sub $500 laptop is going to offer. With a 16-inch display, a powerful processor, and a machine that doesn't sound like a jet engine when you remind it that it has better components, it's a solid choice with a couple of flaws that may be minor for many users.
---PROS---
- Larger than average 16-inch display
- High-end processor
- 12 GB of memory, a step up from the normal 8 GB (and upgradable to 16 GB)
- Large multi-touch trackpad comparable with those on MacBooks (just a few millimeters less than my M1 MacBook Pro)
- Satisfying, although slightly noisy, keyboard with a comfortable amount of travel in the keys
- Very quiet with almost no fan noise
- Sliding webcam cover
- Ok battery life, and charges quickly
- Quality build both inside and out
---CONS---
- Larger display makes this a large and rather heavy laptop
- No backlighting on the keyboard
- Cramped and abnormal layout of the number-pad that requires relearning for heavy 10-key users (see photo)
- Includes Window 11 in S-Mode
---THOUGHTS---
This ASUS Vivobook is quite powerful. The Ryzen 7 5800HS is no slouch, with a score of over 20,000 on PassMark benchmarks (for the geeks out there). With the addition of 12 GB of memory (upgradable to 16 GB), out of the box, multi-tasking was able to keep up with ease as I ran two graphic editing applications, Word, Excel, Chrome with 9 tabs open, one playing video, and a casual game at the same time. This was also on battery power and the battery dropped only slightly less than 20% and without overheating and almost no fan noise. I can definitely use this computer on a daily basis without any concern that it won't keep up.
When it comes to hardware upgrades, you are able to do the basics - increase RAM and replace the SSD (M.2). There are no additional M.2 slots, so all drive space must be contained in the one SSD (see photo). A peak at the interior shows once again some of the quality of ASUS devices. Thermals were a major consideration, as both the memory module (only 1 DIMM) and the M.2 SSD have thermal tap on both sides (see photo). A manual can be found on ASUS' website for the exact procedure of performing these upgrades. I also found that removal of the back cover was easy. All screws were the same length, so if they get mixed up, you won't have an issue. The build quality was evident here too as the back cover came off with ease and felt more sturdy than almost any other laptop I have opened up.
ASUS is typically a more expensive brand but with that comes higher quality, and this laptop doesn't disappoint. The case is plastic, but definitely feels sturdy. Per the leaflet included in the box, the most commonly touched surfaces of the laptop have been treated with an antibacterial coating that is supposed to last up to 3 years. These are the small things that a brand like ASUS does that stand apart from other brands.
That being said, there are a couple of characteristics of this laptop that I was disappointed with. For one, the number-pad is a bit cramped, but more importantly, has an unnatural button layout. This comes as a result of the ever decreasing sizes of the bezels on the displays (which are thin, but still almost a quarter inch in width), allowing ASUS to provide a 16-inch display on a laptop that is still about the size of the more common 15-inch displays. As a result, to keep all other keys the same size as a standard keyboard, the enter button is below 3, instead of to the right, and plus and minus are above 7 and 8, respectively. Worse yet, the NumLock key is above 9. If you are a heavy 10-key user, this may be a no-go for you unless you plan to use a separate keyboard or a willing to relearn the key layout.
The other annoyance I had with this laptop is having Windows 11 Home in S-Mode. For those who are not familiar with this, S-Mode is a protection on Microsoft Windows that allows only applications downloaded from the Microsoft Store to be downloaded, similar to the way an iPhone works where natively, you can only install apps from Apple's Appstore. If you are providing or supporting this computer for someone (a child, a computer user with limited experience, etc), this can be a good thing as it helps to keep the user out of trouble. However, for most others, this will be something you want to remove (you aren't going to be able to install Chrome without doing this). Honestly, I was quite annoyed by this as this is a higher-end computer where the target audience is unlikely to want this. It is possible (at the time of writing) to set up a local account (no Microsoft account) on Windows 11 Home (and I did it with this computer, just search online for directions), but you have to be signed into a Microsoft account to remove S-Mode, so that defeats the purpose. As someone who uses Windows out of necessity and not desire (Mac or Linux for me), I was disappointed in the decision for ASUS to sell this computer in S-Mode, regardless of how easily that can be removed. I did search the ASUS website for drivers, and only Windows 11 drivers are offered for this laptop (no Windows 10).
---CONCLUSION---
Would I recommend this laptop? For the majority of users, absolutely yes. If you use a laptop "as a laptop" and will be relying on the keyboard and you need 10-key, consider this one carefully before purchase. Be prepared to deal with Windows S-Mode right off the bat if you plan on using software not in the Microsoft Store, and if you want a local account, be prepared to install a fresh copy of Windows right from the start. If you are new to Windows 11, this will also take some getting used to, as Windows 11 has changed a lot of the user interface and visuals. In the end, however, you will have a quality PC that has great hardware and a quality build that will keep up with you.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Asus laptop great deal satisifed
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent product as described shipping was faster then expected, this laptop is better than the reviews great laptop runs my laser engraver, light gaming and work applications.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Asus Vivobook Computer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like my computer. The screen is a nice size. The high resolution on the monitor is great!! I would recommend the Asus Vivobook computer.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great Machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first purchase from best buy and i'm loving it. This machine work perfectly and I can run my softwares smoothly.