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Wancaril Posted
The PROS: This machine doesn't show fingerprints as easily as my previous machine! I like the small size - very portable. It is always a learning curve to use a new machine... the thing that was hardest for me to figure out was that this machine comes set up in Windows10 S mode. This means you can only use Microsoft products - no outside apps, etc. You can leave S mode (I googled how to do this) but once you leave it you can never come back to it, even if you factory reset it, which I did once already. To change the main account type to a standard type instead of administrative, first make another account as administrator, Then you can change the main account to a standard type of account.
Techster Posted
I bought this ASUS-Vivobook for my 10 year since schools started online. It has everything she needs to do school online. She loves the touchscreen. The machine is light. It came with 1 year of Office. If you are looking for an affordable light laptop, this is it.
Bryson Posted
Small factor but efficient. Bought this for my spouse who started taking college courses online. She loves the features this 2 in 1 offers and the price was fantastic.
Susan Posted
I decided to get another ASUS 11.6 and am pleased with the updated flip. I take it with me and the small size is perfect. The new flip feature added strength to the hinge of the lid. Very happy with my choice and it came quickly and set up easily.
stars Posted
It came earlier than expected, which is awesome. It is way better than what I expected and I love it sooooooo much.
Sp00 Posted
The battery life doesn't last. -My son only uses the laptop for about 30minutes to 1 hour once a day -It heats up fast when it's in tablet mode or used for 45minutes I'm unable to get chrome or firefox without paying an additional 100$ I've had it for less than 3months and it's already acting up. It constantly needs to be charged. Even if its charged overnight or for 3 hours the battery dies out fast, it's as if it was on the entire time.
Posted
Dear Valued Customer,
It's regrettable to hear you've encountered issues with the battery life. There could be a situation where background apps and other apps are currently taking up a lot of CPU usage which drains the battery life very quickly. Please attempt the steps from the faq below.
Step 1. Connect the power cord and allow the battery to charge to 99% - 100% of capacity.
Step 2. Disconnect the power cord from the computer.
Step 3. Click Start, type power options in the Search field, and then select Power Options (Additional Power Settings) from the list.
Step 4. On the Select, a power plan window, click Create a power plan in the left sidebar.
Step 5. On the Create a power plan window, click in the Plan name field, type Calibrator, and then press Enter or click Next.
Step 6. On the Change settings for the plan: Calibrator window, select Never for all topics in the On battery column. Then click Create to accept the values and force the battery to discharge.
Step 7. Allow the battery to discharge completely until the computer shuts down.
Step 8. Connect the power cord and press the power button to start the computer.
Step 9. After calibration, return to the Select a power plan dialog box (Step 4) and select your default power plan setting.
If you need further assistance, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Tips to improve PC performance in Windows 10: https://support.microsoft.com/en-us/help/4002019/windows-10-improve-pc-performance
SOCCERmom Posted
GREAT LAPTOP FOR ANYONE WHO WANTS A LAPTOP THAT DOES EVERYTHING A LARGE ONE DOES, BUT DOES NOT WANT THE LARGE SIZE. I'M A WORKING, SOCCER MOM WHO'S 5'3, PETITE IN SIZE. THIS FITS IN MY BAG. I'M LITERALY TAKING IT EVERYWHERE! NO ISSUES. I'M ABLE TO CHECK MY E-MAIL, WORK ON PROJECTS, PRINT, EVERYTHING I WAS DOING WITH MY LARGER LAPTOP, BUT IN A MORE COMPACT SIZE. LOVE, LOVE IT.
Comradegarcia Posted
super easy to navigate and use. Super affordable price.
Anabel Posted
I've had this laptop for a little over two weeks and it has already started to glitch. I opened up my web browser and the window began to flicker. I do not recommend. Aside from that, this laptop gets hot quickly and is slow. I got this laptop for school so I needed just a basic laptop and this could not even fulfill those needs. Disappointed.
Posted
Dear Anabel,
Thank you for sharing your feedback on this model. We're sorry to hear about the glitches you're experiencing with this model. Please allow us to make your experience with ASUS a better one. There's a possibility that there are background apps and Windows updates causing the unit to perform as it does. What we've observed with the Windows 10 operating system is that once the unit is not being used all background and installed apps including Windows updates will fire up. We would recommend that you check for and install updates. This will cause the unit to run a bit hotter than normal and in turn ramp up the fan speed. We would recommend that the user check for and install all updates for all installed applications. Multiple restarts are recommended to ensure all updates are installed. You can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Jaco Posted
Needed a small portable computer. I like that it is touchscreen and has a keyboard. Didn't realize that it was an S model, but that was easy to remove. So far, so good.
Nicknew774 Posted
so I thought this would be an ok laptop for on the go to do office essentials but it really doesn't allow much other than browsing the web, this is more of a chrome book than a PC
CiCi Posted
easy to use for work quality could be better, not too bad though
Lana Posted
This laptop is very nice and not to much of a hassle to carry around. I love the touchscreen aspect of it and the fact that I can easily flip it around is very nice.
Holidaymom Posted
Got this for my son last year for Christmas to game and man has it come in handy this year with covid. He did school work on it, zoom classes and video lessons during rhe day and gamed in his free time. Seriously, this thing is worth it's weight in gold. We have used it pretty much daily for a year. Great screen quality, sometimes it gets a little hot but thats because I dont want to spring for a venting platform. Its never gotten too hot so im not worried about it. Great buy!
RonnieS Posted
Bought this for my granddaughter for her school work but it did not have Windows so not able to access the school work. Otherwise she really liked this computer but we had to return it & it was very easy to return to the store.
jimmy Posted
it does the work, not expensive and very functional .... if you are looking for a cheap and good one, this is the one
Razor0047 Posted
For the price and the fact that its portable and can fold into a tablet, this computer is great for an on the go lifestyle. While it may not be a powerhouse on the specs, as something for students, or as a backup "tablet", its great.
lizzie Posted
This was purchased to be used for virtual learning in a dance studio. So far, so good.
Beca04 Posted
Great for school and touchscreen is nice feature! Love it.
Kthy Posted
This notebook pc is the best size and it’s not bulky. I love it !!