Customer Ratings & Reviews
- Model:
- M7600RE-XB99
- SKU:
- 6517439
to a friend
Customers are saying
Customers have good things to say about the Vivobook Pro 16X's performance. Many reviewers highlight its speed and effectiveness for work and typing. The laptop is praised for being powerful and efficient. There are currently no reported negative customer experiences.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Very good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is very good and good for working and typing and fast and screen is fantastic oled and 4k quality is nice but only issue is 60 hz after i use it over a year i wish if he were with 120 hz or higher so think twice before buying 60hz screens, and for games its run games but they don't make this for that its butter choose another one.
I would recommend this to a friend Good but can get hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: 1. Screen display is great with vivid colors and a large size to easily see what you are working on 2. Lightweight, thin, easy to carry 3. Keyboard is great Cons: 1. The laptop gets too hot, even when doing simple things like surfing the internet 2. It froze up sometimes in the middle of surfing the net or working on an email
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gramps,
We're sorry to hear about the unfortunate experience you're having with the overheating issues on this model. Please allow us to make your experience with ASUS a better one. Please attempt the steps in the FAQ below to resolve this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/support/FAQ/1015064/
Worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this laptop primarily video editing, using a program that freezes my old laptop. I have no issues with this one and it runs smooth as butter! I love how quickly it starts up (5 to 10 seconds?) I love the option for fan sensitivity as well. The only thing I don't like is the size if the 0 key in the 10 key, it is smaller than I am used to and is taking some adjustment.
I would recommend this to a friendGood laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a laptop and this one seemed like a fit. I like it.
I would recommend this to a friend- Pros mentioned:Performance
Review for computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente computer a beast! Definitely recommended for people that need to work in graphic design
I would recommend this to a friend - Pros mentioned:Performance
Review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer. Works well and dose what it’s supposed to.
I would recommend this to a friend broken speakers BestBuy wont replace.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers make static noise on and off out of the box, and best buy wont take it back or fix it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nate,
We certainly understand your disappointment with the speak making static noise on the product and best buy will not assist you, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2211040076-0002] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Speakers buzzing badly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers had a horrible buzzing sound. I wanted to add a sample of the audio here but bestbuy doesnt have an area where i can upload and add it to the review. Returned after the 1st day.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Efly,
Thank you for your comment
We do understand your concern regarding the issue with buzzing sound and the inconvenience this may have caused.
This can either be a random driver speaker issue
Should you need further assistance with ASUS products, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty