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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 36 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the VivoBook S15 as a visually appealing laptop with a bright display. They also appreciate the laptop's lightweight design and responsive touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple elegant laptop. Runs very smoothly and just over all a great laptop. Love the easy features that it has and the smart pad is such a bonus. Highly recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Loud, Speakers underneath

    Rated 2 out of 5 stars

    Not what you think

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this laptop. The best part about it was the color, light weight and the fact that it had a backless keyboard. The laptop was loud as can be and the speakers are underneath. I thought the screen smart pad was going to be the coolest thing ever. Turns out is was just a pain. You couldn't read anything on the screen easily and need a precise stylus to do anything with it. I returned the laptop within 2 days and went with an HP and love it.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that you are not satisfied with the built quality. Our engineers do ensure to design the best units to suit our customers, rest assured that this feedback will not be unnoted and your information will be passed over to the relevant department. We do hope that your impression will not be long everlasting.

      If you have any concerns, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Pretty ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is pretty annoying but I turned it off. Laptop overall was nice. Low storage, but I cracked on the side panel, so 3 years later now getting a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Touchpad

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this laptop! The color is so nice.. love the rose gold. I don’t know too much about computers but so far this one seems to be pretty great. I love the touch pad. It’s a little tricky to get used to but in the beginning because it also acts as your mouse. When you set up the computer it takes you through how to work the touch pad. It’s very easy and convenient for multi tasking.. everything runs pretty smoothly! I have no regrets about buying this laptop. Curb side pick up at the Tinley park location on 191st was pleasant and fast. They are doing a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Solid laptop & interesting color options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Notes: (1) No touchscreen on this laptop for users who are used to that mode of interaction. (2) Be careful opening screen from closed position until you are used to the "bent" screen style attachment hinges. Lid/screen is thin & feels kinda flimsy when opening compared to a traditonal lid. (3) Pink color is actually pretty good looking overall with keyboard/inside of unit more of a subdued rose silver color. Bought this for daughter's college classes & so far she has no complaints. Solid internals (current gen) should be "future proof" for four years of college, depending on major. Battery life so far is 5-7 hours of her usage on average. Touchpad is dual purpose & a launch pad for certain apps. Personally found it annoying but she loves it. Overall is a solid lightweight laptop that performs well. At the time I purchased this laptop, BestBuy had the best price online & the GeekSquad support option available. I searched thru alot of sites, including the big A site. You do pay a premium (~ $100) for the pink or green models but they are distinctive from the ordinary crowd of silver, black or white laptops. Did not load the downloadable antivirus software, use a different brand that includes Lifelock.

    I would recommend this to a friend
  • Pros mentioned:
    Touchpad
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer Is great. Had ASUS before this one. Notice a lot were sold out of this model but without the screen touch pad and was weary about that new part of the the laptop. to sometime to get use to. To let you know you can turn it off completely. There is no extra RAM or graphic card. For that's not a problem anymore since I don't do gaming on the laptop or business on it. Overall it works great so far but only have had for two weeks but that's why I get the extra protection and have the total tech support membership.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Display

    Rated 5 out of 5 stars

    Very good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Keyboard lights up very pretty. The only thing would be the silver lights on silver keys. But the display is pretty and bright. the color is moss green and it's light weight. The computer also feels sturdy. Still getting used to the smaller screen, but I like having it there. Use it when looking at two screens or hearing music.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Touchpad

    Rated 5 out of 5 stars

    Asus Vivobook S15 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research, this Asus laptop is the best. The reviews were very helpful in making the decision. Love the display and the touchpad with the apps. Find the calculator helpful. Haven't explored the rest yet.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Laptop all around use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight—what a dream! Works great. Only odd thing is how to tap bottom left corner of built in touchscreen to use as usual mouse. Took me a while to figure that one out. Love the green—it’s a soft olive. Wanted a laptop I could easily lug to use with projector for meetings—this is great.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touchpad

    Rated 5 out of 5 stars

    Great Computer overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! It has such a sleek design and it gets the job done. The screen pad is a great touch and I’ve gotten so many compliments & questions about it !

    I would recommend this to a friend
  • Cons mentioned:
    Mouse turns off randomly

    Rated 3 out of 5 stars

    Not as great as I hoped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen part is very glitchy and it is driving me crazy. I will be doing something and the mouse will turn off randomly so I click something I don't want. Sometimes the ts turns off completely and it looks like its restarting as if I turned the computer off. When I drag a page down to it so I can sign something it is so temperamental or doesn't recognize what im doing. It would be better if what was on my touchscreen was also on the main screen so I can see it in both places. It is def not a good laptop for my college courses.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear MOmof4,

      Certainly understand the inconvenience if you are experiencing issues with the touchscreen and the touchpad.

      In order to improve the touchscreen responsiveness and stability, please install all features or recommended WINDOWS Update and verify if the laptop has access to an established router and internet service or connection is working properly since this will defintiely affect the responsiveness of the touchscreen if accessing web applications.

      The touchpad is a smart device that supports multi gestures, please allow some time to get use to the multi-touch function of the pad. Installing features or recommended WINDOWS Update will update the ATK driver and will improve the touchpad responsiveness and stability. It may become unresponsiveness if internet service or connection is poor or unstable while accessing web applications.

      Should you need further assistance, please email me at [email protected] and I will be more than glad to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Touchpad

    Rated 4 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well that is she can say... I bought this for my daughter and she is super impressed with the features the touch pad brings, she thought it was gimmicky at first but she got used to it and started loving it. but the screen of the machine could have been better.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Touchpad

    Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, great extra keypad and very lightweight. Great screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love this Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This VivoBook has been wonderful and easy to use. I can't find a single thing to find fault with.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Asus vivobook s15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AAA+ excellent performance, also the display quality it’s very good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Display, Touchpad

    Rated 5 out of 5 stars

    Great touchpad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and I really love the touchpad. Screen resolution is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement for my older Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus is my go-to for laptops. I had my old one for over 6 years. I gave that one to my son and upgraded to this beauty. I like to play online games, like Sims and WoW. I just recently downloaded FF XIV and it runs the game wonderfully. I just have to get used to the screenpad.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    not bright screen and short battery time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to 5 star review. if isn't the battery issue. I did fully charged and used while screen pad on. brightness is not all the up to 100 % about 70% the screen isn't the bright compare to my other laptop I owned. the battery last up to 2 hours or less. for me this is another laptop with extra screen on the bottom.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear about the battery issue, this must be frustrating. Have you updated your OS to the latest? Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/support/FAQ/1043914/ Asus

  • Rated 5 out of 5 stars

    Asus Vivobook S15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid-range computer. Bought this for my daughter for college to replace her existing computer. It does everything she needs. Selected this model of Asus as it consistently in top 2-3 computers in it’s price range for 2020.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    ASUS ViviBook S15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this laptop. Very easy to use. They graphics are amazing.

    I would recommend this to a friend
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