Customers recognize the VivoBook S15 15.6" Laptop for its speedy performance and exceptional graphics. The laptop's large memory capacity is also a plus for users. However, some customers have expressed concerns about the dual-screen touchpad, finding it challenging to get accustomed to.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
Pros mentioned:
Fast, Graphics chip, I7 processor
Rated 5 out of 5 stars
This is a great computer!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this computer to replace an old Dell laptop. I specifically wanted to have a computer with an i7 processor that I could do my work on and run a couple of games when I'm not working, so I was drawn to the graphics chip as well. It runs my occasional games and photo editing software quite well, and it is super fast with everything else I've needed it to do. It starts up faster than any computer I've ever owned, and I have no complaints. It was the best value computer I found with the specs I was looking for. I'm super happy with it.
I would recommend this to a friend
Pros mentioned:
Fast
Cons mentioned:
Number pad limited
Rated 4 out of 5 stars
Good buy for the money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great buy overall. Two small caveats: The keyboard when lighted doesn't have a good contrast with the silver background. The number pad is limited, needs to be canceled when using other features. Overall, it is lightening fast, love it so far.
I would recommend this to a friend
Cons mentioned:
Touchpad
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had been on the market for a while now since my toshiba brokedown. After making a final decicision I needed a backlit keyboard, i7, good ram (12gb) a good graphics card, and a number keypad. I had seen some hps with the finger scanner and what not for about the same price. The only thing setting it apart is the screen pad its great not much of use when using it in the bedroom for late browsing. But for normal use its great at multitasking.
The hello feature IS AWESOME. Where it recognises your face I tried it at low light and its great really fast too. Had to do an initial restart for all updates to take effect took only about 1 minute?... over all its a great laptop for business and for personal usesage. The screen is great really bright. The only downside I did see is thst the backlit doesn't really contrast with the keyboard its basically all platinum looking with a shiny light at the bottom.. wouldve been nice another color i guess but nothing to really be upset about.
I would recommend this to a friend
Cons mentioned:
Touchpad
Rated 3 out of 5 stars
Its not a bad laptop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have to get used to a smaller screen than my previous Samsung, so far, I'm satisfied with purchase.
The dual screen touchpad is also something to get used to, I haven't had a reason to use it in the last 2wks of receiving. So far for me its unnecessary.
No, I would not recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Nothing it can’t do
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lightening fast. Graphics are outstanding. Mega memory. I bought mainly to be a workhorse for Quicken and Microsoft office. Meets those demands easily but is Capable of so much more.
I would recommend this to a friend
Cons mentioned:
Battery
Rated 2 out of 5 stars
Pros and Cons
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
Sleek design
Silver color
Light-weight
Cons:
Volume sucks. (Why would they put the speakers on the bottom of the laptop?) Can hardly hear with the volume at 100.
Hard to see keys with the color used against silver.
Battery life sucks.
Not a fan of the mouse-pad/screen. Not needed.
No, I would not recommend this to a friend
Brand response from Asus_Answers
Posted .
Dear JTLlt,
Undoubtedly, it has a sleek design with lightweight. Do understand your disappointment with the product and the inconvenience if some features didn't meet your expectations.
The audio quality is decent , however, for better listening pleasure or experience, we recommend using headset or external speaker system.
Regarding the backlit keyboard, it is recommended to turn it off or adjust the keyboard brightness level while working in a well illuminated room or area, by tapping the hotkeys, "Fn + F7", repeatedly. Also, try to adjust the brightness level on the keys base the illumination of your work area.
The battery life is approximately 7 hours. However, this may very depending on how many devices and applications are using power simultaneously.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Pros mentioned:
Fast
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this laptop for my son as he is now going to college. So far the laptop is working out real well. It was a good investment. It is quick and has lots of storage. My son has not had any issues with this laptop and he has had it now for 3 semesters.
I would recommend this to a friend
Rated 5 out of 5 stars
So far so good.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My previous ASUS died on me after only having it 3 years. It was a shock since I hadn't experienced any issues with it, especially compared to THREE prior DELL laptops.
So far so good with this model ASUS. Trust that I will get more than 3 years out of this laptop.
I would recommend this to a friend
Cons mentioned:
Touchpad
Rated 3 out of 5 stars
Average Laptop
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The like the laptop except the touch pad is annoying. Every time I use it as a cursor, it activates one of the default programs on the touch pad. So I had to disable the touchpad and use a wireless mouse.
No, I would not recommend this to a friend
Pros mentioned:
Powerful
Rated 5 out of 5 stars
Powerful machine with beauty
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like using it, smooth and powerful, like the new screen pad
I would recommend this to a friend
Rated 5 out of 5 stars
a Great choice for a laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it's lightweight. battery last a long time. I wasn't a fan of the smaller screenpad... but it's easy to turn off the screen and just use it as a touchpad. nice to have the option. I've read other reviews about the back-lit keys being too hard to see, but in dark or nighttime it's fine... plus you can turn off the back lighting and they keys are well contrasted. It's got everything under the hood I need. Easy to set up!
I would recommend this to a friend
Cons mentioned:
Faulty
Rated 1 out of 5 stars
Worst laptop ever
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If I could give a zero rating, I would.
I need to replace my 10-year-old Samsung Chromebook (which was amazing!) and when I researched similar laptops, this ASUS VivoBook had the highest recommendation for my needs. I’m not sure if I just received a lemon, but I had the laptop for less than a day before setting up a return.
Within the first 5 hours of ownership, I had to contact ASUS tech support because it wouldn’t turn on after the initial set-up. I performed 3 hard resets before contacting support and it still didn’t help. ASUS tech support recommended I perform a factory reset (on a brand new laptop!) which I did. Still did not fix the issue. They then said I should send to them for repair. Nope! It was returned to Best Buy and I’ll find a different laptop.
No, I would not recommend this to a friend
Brand response from Asus_Answers
Posted .
Dear Valued Customer,
I’m sorry to hear you had such a frustrating experience with the unit not being able to turn on. Our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, and for customers who experience any isolated issues we do offer excellent warranty programs so that customers can feel safe while using our products. Rest assure that this feedback will not leave unnoticed. If you wish to collaborate with me, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards, Jamalie, ASUS Customer Loyalty US Support
Pros mentioned:
Expectations met
Rated 5 out of 5 stars
Awesome Laptop!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new laptop. Everything I expected and more.
I would recommend this to a friend
Rated 4 out of 5 stars
Great size
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great accounting laptop for those who are working from home!
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Get easy to use laptop for multitasking, battery life was as expected, screen has amazing graphics,shipment was fast and couldn’t be happier with this buy, I would recommend this to friends and family
I would recommend this to a friend
Rated 5 out of 5 stars
Nice laptop
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the laptop I was always looking for my high schooler. He likes it because in this laptop he has ideally two screens for quicker work
I would recommend this to a friend
Cons mentioned:
Order cancellation
Rated 1 out of 5 stars
poor service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I try to but laptop two times from best buy, I was waiting laptop few days, and this is always canceled with no reasons.
No, I would not recommend this to a friend
Brand response from Asus_Answers
Posted .
Dear Yasumaki,
Do understand your disappointment and the inconvenience this may have caused you.
Due to the pandemic shipping or delivery, or availability of products may be an issue.
Should you need further assistance with ASUS products, please email me at [email protected] and I would be more than happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.