Customer Ratings & Reviews
- Model:
- S533EADH74WH
- SKU:
- 6441537
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the VivoBook S15 15.6" Laptop's good price and efficiency.
This summary was generated by AI based on customer reviews.
RLOK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works very well. It was very easy to set up and it’s not bulky.
I would recommend this to a friend- Cons mentioned:Confusing keyboard
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is just ok. One of the problems I have is the screen quality. I am surprised that this screen doesn't look much better than the Sony Vaio I purchased over 10 years ago. Also, the number pad lock key doesn't light up when it's on which is very confusing. The customer service is terrible. The customer service is terrible. They don't take care of problems instead just not returning emails. Customer service is definitely an essential part to consider when you purchase a product. It is very disappointing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jshonolulu,
We're sorry to hear about your disappointment you're having with the screen on this model. We would recommend that you update the VGA and Chipset driver from our support page below. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Drivers: https://www.asus.com/Laptops/For-Home/Vivobook/Vivobook-S15-S533-11th-Gen-Intel/HelpDesk_Download/?model2Name=ASUS-Vivobook-S15-S533EA
Great Noetbook!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light, great screen, FAST! Plenty of USB ports. Fantastic notebook. Does not have a touchscreen, but we did not care for the feature so it was not an issue - just wanted everyone to be aware.
No, I would not recommend this to a friendGreat laptop for personal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good Decent processing and like the graphic
I would recommend this to a friend- Cons mentioned:Charger
Bad charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Processing speed is fast. Sleek and nice but charger started to overheat after 2 weeks and the store did not sell replacement.
No, I would not recommend this to a friend ASus VivoBook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A Very nice computer I found it easy to install and run
I would recommend this to a friend- Cons mentioned:Color
Wrong color under description
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returns this laptop 3 times. It wasn't the item color like the description said.
No, I would not recommend this to a friend