Customer Ratings & Reviews
See more imagesASUS - VivoBook S17 17.3" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB HDD + 128GB SSD - Transparent Silver
- Model:
- S712UADS54
- SKU:
- 6466916
Customer reviews
Top Mentions
- Rated 2 out of 5 stars
Not recommended
Carborundum90 Posted
Backlit keyboard is still all but invisible during the day. White printing on silver keys is not legible. If there's any kind of ambient light, the characters are barely seen. Also, WWW access is slower than any other computer in the house.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear Carborundum90,
Thank you for bringing this to our attention. We're sorry to hear about the unfortunate experience you're having with the backlit keyboard on this model. Rest assured we will have this information passed on to our team on for a review. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support