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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 473 reviews

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95%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use, impressive range, and strong performance of this Wireless-AC Dual-Band Wi-Fi Router. Many appreciate the reliable signal strength and find it offers good value for the price. While some experienced occasional internet connectivity issues or noted the router can get warm, the positive feedback on performance and ease of setup outweighs these concerns. The router's coverage and features also receive positive mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 473 reviews
  • Rated 3 out of 5 stars

    An ok router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This serves its purpose; as I needed something to quickly get a store up & running. However, in the future I would probably look for some different options. It's good with an amp, but even in a small office setting it didn't quite perform the way I expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Serves its purpose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This serves its purpose; as I needed something to quickly get a store up & running. However, in the future I would probably look for some different options. It's good with an amp, but even in a small office setting it didn't quite perform the way I expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Harder than I expected to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have not installed this. It's harder to install than we were led to expect. It was highly recommended and we are still hopeful it will be as good as we were led tp expect. Sure hope we can figure out how to install and set it up!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They did everything said but install had problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good not great but was disappointed with the hook up and install. This was sold as a plug and play not a plug and work at it , work at it and than play and work at it a little more project maybe wrong brand wrong time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router would constantly say no internet access and kick you off the internet. Completely reset the router and the internet has improved drastically. However, would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it works as expected, I opened a case with tech support regarding a setting that doesn't stay set. They were completely useless in the process and showed no empathy for my issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not really notice much difference.when viewing movies on my media player.it just added 2 more wifi ports. thanks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    given as a gift, i didn't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    given as a gift, I didn't use it. He had to return it because it didn't work with his system.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 1 out of 5 stars

    Have no idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not recognize being hooked up to modem or computer Try to use on line software and it wants me to sign on to a nonexistent account with MFG. Used username, password instructions supply and receive response that it is incorrect Ready to return product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I am still trying to decide if it is the one I nee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if it's it is powerful enough. I may have to go to a stronger one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great but connection kept dropping. Update firmware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router thinking that since I just upgraded to 100 mb internet service, that I'd be able to stream movies faster and operate multiple devices on the wifi simultaneously. Well, I never got to do that. the firmware that comes on this is so old that I wasn't able to install it. I'm not a computer guy by any stretch of the term, however I've set up routers before. There are even blogs out there about how the installation of this particular router in horrible. I spent the entire weekend trying to get the firmware loaded on my computer to no avail. I'm definitely going to stick with Linksys from now. I shouldn't have strayed away in the first place. Serves me right...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Security Risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but this model has a known security risk that Netgear is working on fixing. Don't buy until patch has been resolved.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ASUS , AC1750 Dual Band Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slower than my old unit, salesman told me it was the best unit for the price, my old unit was 50% better , until it died

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Asus has horrible tech supp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with trying to password protect my router, so I called Asus tech support. Big mistake! After three people and two hours later, they said there was nothing they could do for me. I asked to talk to someone in the U.S., didn't happen. I ended up returning it and got a net gear router instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke in 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this for 2 months,.. took verizon a month to come hook up the internet, used it for a month and it worked then it just died!! totally wasted my money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Excellent Router, Very powerfull 5GHz Band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got set up rather quickly. All of the setup menus are rather good. Setting up network names and port forwards were real easy. Very surprised at the signal strength. I replaced an older router in my basement for which I have a repeater plugged in on my 1st floor. I was surprised when I saw the 5GHz signal strength from my second floor equal to my repeater on the 1st (I no longer need the repeater). Speed is excellent... There is one major issue for me and that is the USB connections on it are USB 2.0 instead of 3.0. Anyone who is doing any media sharing of a network drive is going to want a USB 3.0 hard drive connected since they are way faster than gigabit ethernet. I'm returning this back to the store tomorrow for the AC1900 model which does have USB 3.0. If you don't need it stick with this router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    Solid Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't use this router for getting on the web, but for connecting to our music gear wirelessly. Because of this, I cannot speak on connection speeds, but I can speak on the range and ease of use. This router was easy to setup without any issues. For the most part it was ready to go (if you were wanting to use it as a home router to get on the internet). The range was been good to. We have not had any issues losing signal or with the signal getting interrupted. There are usually 300 people in the room at a time with at least one wireless device. Since we don't get interference in our situation, I would assume that it would be a good router for crowded apartment complexes.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with other routers trying to connect to the internet during initial setup, after countless hours of messing with the Nigthhawk, I went and bought this ASUS and I was instantly connected to the internet! It took less than 3 minutes to get everything setup and connected, that included a firmware update! Super fast and awesome signal, you can not beat the price on such an great wireless router!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus, Reliable and Stable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this Asus router since 2016 and never had a single problem with it, not a single reset or anything!!!

    I would recommend this to a friend