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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 66 reviews

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83%
would recommend
to a friend

Customers are saying

Customers are impressed with the Zen AiO Pro Z240IC's 4K touch screen and its overall performance. Many found the computer easy to set up and use, praising its speed and power. However, some users expressed concerns about the hard drive's reliability and limited storage capacity. A larger solid-state drive was also suggested as an improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-66 of 66 reviews
  • Cons mentioned:
    Ssd

    Rated 1 out of 5 stars

    Bad Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow as hell with that hybrid storage model! They should never have undersized the SSD part of it to just 8 GB.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all in ones! This one was super easy to set up. Since it has been over six years since I had a new computer this one is amazing! So far absolutely no disappointment!!! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Computer

    Rated 5 out of 5 stars

    Asus all in one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best all in one computer I ever had! I never had any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems, problems and more problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews for this Asus,I took the plunge......It was like jumping off a 100 ft. bridge into ice cold water! Machine was easy to set up with the exception of having to plug everything into the back of the computer and anytime something needed to be added you had to turn the whole machine around! Booted up the machine and things seemed fine until a notice for a CRITICAL BIOS update appeared. I clicked "OK" and 2 hours later I'm still waiting. I called and after 4 attempts, I finally reached Tech Support and the man replied "Oh that's not good" to which I replied that is why I'm calling you. I was told to let it go another 30 minutes and call back. I did and it was still frozen 3/4 of the way. I was told to turn the machine off....I did.....and thankfully, it booted back up. I was given a case number. The next morning, same thing happened.....critical update, called support, and the woman tech say well, you might need to send it back to us.....to which I replied no, I'm taking it back to Best Buy. No way am I sending a 2 day old machine in for repairs! I cleaned the drive, reinstalled the factory setting and returned the machine. Asus's tech support has problems too......can't hear them, dropped calls, can't understand them and when I apparently know as much as they did, there's a problem! This was my first and last Asus! If you want a pretty machine, buy Asus but if you want a computer that works, don't give it a second look!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 2 out of 5 stars

    Great when it works; beware of hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, but have had HD problems since purchase. After reinstalling Windows twice, in the last instance it just boots right to BIOS. Lovely machine but the hard drive seems to be faulty (have seen numerous people with same issue).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was comparing this all in one to the Dell Inspiron, but the Dell got bad reviews so I bought the Asus. It was dead on arrival and not available in stores, so I have to return it. Not very convenient.

    No, I would not recommend this to a friend