Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 768 reviews
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Perfect laptop for travel and studies for us.
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wife loves how smalland compact this laptop is. OLED screen is awesome! Battery life is really good too. Working perfectly for her studies.
I would recommend this to a friend
Pros mentioned:
Battery life, Screen quality
Rated 5 out of 5 stars
Asus Zenbook
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Asus Zenbook: Just right. Super resolution on the screen and a very comfortable keypad. Batter life is very good.
I would recommend this to a friend
Pros mentioned:
Battery life, Processor speed
Rated 5 out of 5 stars
Asus
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesomeeee. Its a good machine. Yhe battery life is awesomeee and the machine is very fast.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Review of ASUS and Best Buy
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am an elderly lady and not very computer savvy. I had an ASUS laptop that was about 8 years old and it needed to be replaced. This is as much of a review about Best Buy employees as it is about the laptop. First of all, the lap top, even though a new generation, works very much like my old one so there was not a huge learning curve. I really like the ASUS laptops! The Geek Squad employee, Crystal Smith, was excellent! She knew just what I needed for a smooth transition and she was very patient with me. All in all, the laptop, Best Buy and Crystal made this a smooth transition for me.
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
Great for anyone
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Zenbook 14: Portable, lightweight, perfect for daily use.
I would recommend this to a friend
Cons mentioned:
Heat
Rated 4 out of 5 stars
Good in this Price Group.
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased during the Thanksgiving time. I have been using this for the past 60 days.
I am using it for development purposes and it is delivering a good performance so far.
The display is good. The AI is not inbuilt.
The only thing I noticed is that it produces more heat while playing any games. I know this is not a gaming laptop. This is just ignorable.
I would recommend this to a friend
Pros mentioned:
Screen quality
Rated 5 out of 5 stars
Beautiful screen, beautiful everything
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen is beautiful. I have been wanting an oled forever. I have a 4K camcorder and it takes outrageous beautiful videos. Bought it from Best Buy. And I cannot wait to see these videos on my Asus oled. I’ve been doing genealogy and I’m going to convert b&w to color and I can’t wait. Still learning on all that. When I saw my first b&w from an old negative of my grandparents in the 20s holding my dad, I screamed. All this makes it possible. Skys the limit.
I would recommend this to a friend
Rated 5 out of 5 stars
Very Impressed!
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is perfect! I was a little concerned I wouldn't like the size but it has been great! Awesome battery life as a full day work computer as I meet with clients all over the place and dont usually have places to charge. Screen is crystal clear and the keys have been super easy to get used to!
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 4 out of 5 stars
Very nice laptop
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do love this laptop. It is very fast and has lots of space on it which is nice. It is touchscreen available if you like to use that over the keyboard. The only thing I don’t like is that the screen is only 1080p which is ok but I feel all computer screens should have 4K capability by now. Other than that this laptop is awesome.
I would recommend this to a friend
Pros mentioned:
Battery life, Processor speed
Rated 5 out of 5 stars
Great Laptop
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a great laptop. The battery life is excellent and the speed and memory are excellent for my work.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Awesome work machine.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sharp picture. Snappy performance. Perfect size for commuting and work.
I would recommend this to a friend
Pros mentioned:
Screen quality
Cons mentioned:
Fan noise
Rated 3 out of 5 stars
Don’t buy a floor model
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There is a nice laptop, but I bought open box and it was a store model. The fan ran constantly and could give you burns however, very nice oled screen
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Donny, We regret to learn that you are experiencing overheating issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404011008-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Schottky ASUS Customer Loyalty US Support FAQ: Troubleshooting - Overheating and Fan issues https://www.asus.com/support/faq/1015064/
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great Laptop
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this laptop, runs well and portable. Recommend this laptop to anyone
I would recommend this to a friend
Rated 5 out of 5 stars
Good things DO come in small packages.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I come from a pre-computer world, am a 78 year old retiree, and have transitioned from owning a desktop, to a 17" dinosaur laptop, to now an Asus Zenbook 14. My computer needs are minimal; emails, online shopping and bill pay and web surfing. This computer perfectly fits my needs. When I purchased it, I only had two considerations in mind: price point and size. I scanned all the products on display, and immediately chose this laptop. After almost 2 months of use, I got what I wanted, no regrets. This computer offers many more features than I need, but I am slowly discovering it's capabilities. I also discarded a remote keypad and mouse I was using, I can very easily navigate across this 14" screen using the touchpad in one swipe. I am very satisfied with this purchase.
I would recommend this to a friend
Pros mentioned:
Battery life, Performance
Rated 5 out of 5 stars
Performance
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent performances, high luminosity in sun, long-life battery
I would recommend this to a friend
Rated 5 out of 5 stars
Great buy!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son has used this laptop for close a year. It checks all the boxes. The speed is great and the quality of the video is exceptional
I would recommend this to a friend
Pros mentioned:
Screen quality, Weight
Rated 5 out of 5 stars
Awesome little computer with ARC GPU and OLED.
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice laptop. Beautiful screen. The ARC GPU us awesome. My only gripe is no numpad. This thing feels like it weighs a pound. Amazing.
I would recommend this to a friend
Cons mentioned:
Usb-c ports
Rated 3 out of 5 stars
Cant connect to multi monitors using USB-C port
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this laptop for $700 during a sale, hoping it would meet my needs. It's a lightweight device with two USB-C ports, one USB-A port, HDMI, and a 3.5mm jack, which I thought would be great for connectivity. The laptop's OLED screen is nice and glossy, and I was impressed with how easy it was to set up and configure.
However, when I tried connecting the laptop to two monitors using a USB-C docking station (display ports), it wouldn't detect or connect to either one. I was able to get it to work via HDMI to one of the monitors, but when using the USB-C ports, the laptop would flicker heavily and become very slow. I tried troubleshooting by updating drivers, installing new software, and even switching to a different monitor (I tried both Dell and LG models), but nothing helped. The same setup worked just fine with my other Windows 10/11 laptop, which made it even more frustrating.
Ultimately, the constant flickering and failure to detect external monitors was the main reason I decided to return the laptop.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Harikumar K,
We apologize for the display issue you encountered when you attempted to connect external monitors to the USB-C port on the notebook. The ASUS Q425MA does not support display output via USB-C. It primarily uses HDMI for external display connections. Having returned the notebook, we hope that you were able to obtain a functional replacement that meets your needs.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2404011008-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Performance
Rated 4 out of 5 stars
Snappy laptop with a beautiful screen
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I first bought this laptop as an open-box item but I got a lemon (laptop ran at 0.3Ghz and was super slow!). Returned it and ended up getting a new one which was problem-free; it has snappy performance and the OLED screen is beautiful. One thing I don't like though is the materials used for the lid of the laptop - it's a fingerprint magnet (despite a matte surface - which actually makes it even harder to clean properly). If this is not a concern to you, it is a solid laptop!
I would recommend this to a friend
Pros mentioned:
Screen quality
Rated 5 out of 5 stars
Great general use laptop!
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does well. Screen looks great. Small and compact. No complains!