Customer Ratings & Reviews
- Model:
- Q425MA-U71TB
- SKU:
- 6568761
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
100% recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an excellent product, just as described in the specifications. It is lightweight and has a very elegant physical appearance.
I would recommend this to a friend - Pros mentioned:Weight
Great product and great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Light weight. Easy to handle. Great customer service as well
I would recommend this to a friend - Pros mentioned:Screen quality
Wanted to love
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this computer so much. The screen is great, video quality is great... but the sound is terrible. The sound cuts out and is unreliable. I can't hear Zoom calls. Spotify won't play music. I'm thinking it's a driver issue. so disappointed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jessica W,
We sincerely apologize for the audio issue you're experiencing with the notebook and for the inconvenience this has caused. This is not the kind of quality to expect from our products and it's not the norm.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404011008-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems - https://www.asus.com/in/support/faq/1015070/
Great entertainment system
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Movies, YouTube, quality viewing at it's finest. Great sound and quality build.
I would recommend this to a friend- Pros mentioned:Processor speed
Powerful machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality item. Very powerful and i bought it on sale so that was a great deal.
I would recommend this to a friend Very good laptop after a year use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop after a year use. I like a laptop doesn't lag as is was on 1st day.
I would recommend this to a friend- Pros mentioned:Processor speed
Great laptop with tons of storage!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife to use for school and media and it speeds through everything!
I would recommend this to a friend - Pros mentioned:Processor speed
Great for school!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer! Super fast!! Great upgrade for a student!
I would recommend this to a friend - Pros mentioned:Performance
The Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impresses with it's vibrante display, lightweight design, and strong performance
I would recommend this to a friend Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for school and work I love the way the keys feel, how it’s touch screen and how easy it is to use.
I would recommend this to a friend- Pros mentioned:Weight
Traveler friendly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light small and fast. Switched from my MacBook Pro to this.
I would recommend this to a friend Great laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a pretty decent laptop. Battery life has been good.
I would recommend this to a friend- Pros mentioned:Weight
Good Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is lighter than many of this size. The screen looks good with the OLED. It is reflective. I do not like the cord as it has a big brick to plug-in, and it is short, so I needed an extension cord.
I would recommend this to a friend - Pros mentioned:Processor speed
good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the laptop is good but do not support all the games even having intel latest chipset and it is good for light work not heavy work
I would recommend this to a friend Great Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop because of the very reasonable price with 16 GB memory. The smaller 14-inch screen fits perfectly in my workspace. Very good purchase for myself.
I would recommend this to a friend- Pros mentioned:Processor speed
Great screen.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oled display is really nice. The laptop is snappy and fluid. I play hearthstone on it and it runs really well. I've yet to play Wow but I'm assuming it will work fine. For the price it's a really good buy b
I would recommend this to a friend 5 stars for the Asus Zenbook 14
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I hoped for. Excellent visual display, something I wasn't used to having in previous laptops. I wanted something lightweight and it is perfect. So far, the battery life is as stated.
I would recommend this to a friendgood laptop for normal use
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop when you get it at a discount, and it has a good CPU, but my only problem with it is that it can't run everything I need.
I would recommend this to a friend- Cons mentioned:Usb-c ports
Cost-Effectiveness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost-Effectiveness wise, it is best and working great!. One thing need to be improved is that it has two usb-c ports,but one is dedicated to power adpator.
I would recommend this to a friend - Pros mentioned:Screen quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far loving this laptop! Was going to get the more expensive one with the better screen. But after having it for some time this one does the trick!
I would recommend this to a friend