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JulienM Posted
Cost-Effectiveness wise, it is best and working great!. One thing need to be improved is that it has two usb-c ports,but one is dedicated to power adpator.
WKeith Posted
Excellent video quality; lightweight; great for work from home.
CJJM Posted
So far loving this laptop! Was going to get the more expensive one with the better screen. But after having it for some time this one does the trick!
EmmaM Posted
Excellent! Perfect for school work! Low ram so not great for games.
Tracksmiff Posted
USB-C on both sides would have been clutch but still worth every penny
StevenH Posted
I've never had a laptop that has given me so many problems. It's so unbelievably slow that it takes 2 minutes to load a webpage. The fan sounds like it's going to explode. The sound cuts out within 10 minutes every time I boot it up. I've uninstalled, reinstalled all drivers, applications, etc. ASUS warranty is GARBAGE. If you buy it from Best Buy, ASUS warranty doesn't actually mean anything, they'll just direct you to Best Buy, and Best Buy won't do anything about it unless it's under the accidental damage plan (i.e., not naturally occurring hardware issues from a poor product). I got this because my 7 year old laptop was getting old and slow, and after 5 weeks I have no choice but now to go back to my 7 year old laptop. Biggest waste of money I've ever spent (and I once put $1000 on red at a craps table).
Posted
Dear Steven H,
We sincerely apologize for the issues you've faced with the laptop and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. We would like to make your experience with ASUS a better one.
Please send us an email at customerloyalty@asus.com and include the case number "N2405021960-0006" as a reference so that we can further investigate the problems you're experiencing. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
CarlosM Posted
Fantastic product for this price! Very portable and user friendly for business/school use!
SladeK Posted
It's good and works well for me needs. Thanks for it.
MayankS Posted
really amazing for an open box! the touchscreen was my favorite part of this laptop and love how fast it operates as well!
FlorenciaM Posted
Great Lab top and battery life is outstanding. The picture quality is amazing
Coen Posted
Great laptop overall, can do anything you throw at it but sometimes will get pretty hot. Also speakers are good, but if you use your laptop on a soft surface like a bed then the sound will be muffled due to the fact there are no speakers facing you, only some on the bottom of the laptop.
MiguelA Posted
The laptop is quite nice. It does everything fairly smooth. The only downside is that updates sometimes don’t go properly through. I’ve lost access to Bluetooth, my camera, audio and other features because of updates. After a restart they work fine. Yet it is annoying at times. Overall a nice laptop that gets the job done. Excellent for students on a budget. Also seems durable so far I’ve had it for 6 months.
NamanG Posted
Really a great machine, was looking for an additional work laptop in addition to Macbook and this machine is a beast and at par with Macbook Air M3.
Carol Posted
Great quality item. Very powerful and i bought it on sale so that was a great deal.
Chakra Posted
Bought this for my wife to use for school and media and it speeds through everything!
Stefani Posted
Really good. Very easy to set up and gets the job done. I work from home with finances and really is a good laptop for its price.
JamieM Posted
Good for what the needs at the time and like it much.
Mike Posted
Great product. Light weight. Easy to handle. Great customer service as well
Genie Posted
Great all around. Battery life was main reason for buying but happy with all specs, it looks and feels sturdy and sleek.
Brij Posted
Very easy to use. Fast. Touch Screen is great with great response time.