Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 732 reviews
Pros mentioned:
Performance
Rated 5 out of 5 stars
Best ever portable laptop w/ meteor lake processor
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best 14” windows laptop with top specs and OLED screen when it’s on deal price around $700-$750. Doesn’t heat up quickly and very handy to carry. Best suitable for travelers who wants performance and portability. For future proofing consider buying the with 32GB memory, 2.8K 120Hz OLED screen when that is on a deal
I would recommend this to a friend
Pros mentioned:
Battery life, Weight
Rated 5 out of 5 stars
Solid product
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Q425M Zenbook. Responsive, Great battery life. The keys are good sized, easy to type. Nice and light but rugged enough. Does not have too much bloatware. No surprise that updates took an hour when first turned on.
At one point after shutting it down the power button would not start the laptop. Eventually I pushed the button twice quickly and it booted right up. The screen is very reflective. I would recommend this laptop.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
A Sleek and Powerful Laptop for Work and Creativit
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ASUS ZenBook is an outstanding choice for anyone looking for a laptop that combines style, performance, and portability. After using it for [insert duration], I’ve been thoroughly impressed by its design and functionality.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Beautiful Laptop, Performance, Size, OLED
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful Laptop, OLED Screen is amazing the clarity is awesome. Performance as you can imagine is equally awesome with Intel Ultra 7 CPU and 16gb Ram and 1TB SSD overall 5 stars. Originally went in looking for a discounted unit different brand but when I saw this I was impressed. I have made my own desktop units for years using Asus Motherboards so I am comfortable with the brand as I normally purchase Dell or HP.
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Fan noise
Rated 4 out of 5 stars
Pretty good on Sale/OpenBox.
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent - Speakers.
Very Good - Screen (OLED and Brightness).
Good - Performance.
Good - Keyboard.
Good - Storage/Memory(Capacity and Speed)
Good - TouchPad
OK - Battery Life.
OK - Weight/Portability.
Meh - Heat(Med-Heavy use: warm to hot. Light use/battery saver: cool)
Meh - Fan Noise(Med-Heavy use: loud/audible whine)
AMD still has Intel beat this generation. Intel 155H is a good step forward for Intel but not enough.
I would recommend this to a friend
Pros mentioned:
Processor speed, Weight
Rated 4 out of 5 stars
Basically good but some sound issues.
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop is light and the processing seems to be quick. The camera is good. My only complaint so far is the sound, mainly when on a Zoom call and trying to play anything that makes sounds, for example games or YouTube. The people on the other side can hear but I can't. The sound cuts in and out.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Working from home
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Working from home can be a challenge. Working from home with a slow computer makes it even worse. This computer is very fast and has plenty of storage. The size and feel is exactly what we were looking for not to mention a great buy! This is our second ASUS computer from Best Buy and they have not failed us yet!
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 4 out of 5 stars
Solid Laptop
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good laptop for almost all uses. The hardware is what I would call “upper-level midline” or entry-level topline.” No, it’s not an Intel Core Ultra 9. But the 7 series chip is plenty fast. Likewise, 16 GB of RAM and a 1TB SSD will handle most of what you’re likely to throw at it. If you want a CoPilot+ machine you have plenty of options at Best Buy and can pay for them But if you’re not all-in on AI, this Asus Zenbook has your bases covered.
I would recommend this to a friend
Pros mentioned:
Battery life, Processor speed
Rated 5 out of 5 stars
Asus Zenbook WUXGA
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast. compact excellent display. Battery life is the best I've seen.
I would recommend this to a friend
Pros mentioned:
Battery life, Processor speed
Rated 5 out of 5 stars
An excellent laptop for moderate computing needs
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An excellent laptop thst is a perfect solution for my computing needs, which are a blend of business and personal. It boots up fast and has excellent battery capacity. The speed performance has been great so far.
I would recommend this to a friend
Pros mentioned:
Performance, Weight
Rated 5 out of 5 stars
Amazing laptop
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great laptop, amazing screen and has really good performance. It’s also really light weight and thin for the amount of performance it packs. The price is really unbelievable for what you get. I would recommend this for office and college use, also good for light gaming and video editing.
I would recommend this to a friend
Rated 5 out of 5 stars
Sleek, Powerful, and Perfect for Work on the G
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Zenbook 14 is everything I hoped for and more. It’s amazingly lightweight, which makes it super easy to carry around whether I’m commuting or working remotely. The Jasper Gray finish gives it a clean, modern look, and the build quality feels premium.
The OLED touchscreen is a standout—colors are vibrant, blacks are deep, and the resolution makes everything look sharp and crisp. Whether I’m reviewing code, writing documents, or hopping on video calls, the display makes it all feel smooth and professional.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Perfect Size!
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome computer. Just the right size for working on the go. Love it!
I would recommend this to a friend
Pros mentioned:
Performance, Screen quality, Weight
Rated 5 out of 5 stars
Excellent laptop
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredibly fast, solid build, lightweight and an excellent screen.
I would recommend this to a friend
Pros mentioned:
Weight
Rated 3 out of 5 stars
its average
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i've had the laptop for quite a few weeks now, so I can only review it based on what I've done with it. I don't use it for hardly anything, I have a few games on it, and sometimes I use it for streaming. I do not work on it so I have not used it for a lot thus far. However. From the moment I got it it has been a headache. my fault for not visually measuring how big it would be and not going to see it in person but it is small compared to what was used to a 17 inch laptop however I really like that it barely weighs a thing so compact. depending on if you have it propped up on some thing, not covering the microphone, it is not super loud on full volume if you are watching a show from further away or something, but you get what you pay for and it's not terrible either. It's just average sound. it had certain functions toggle on like settings having to do with sticky so it was making weird noises, or I didn't realize that the top had a way to toggle on and off the WebCam, so it got hit a few times without me knowing and would not log me in with Face ID, but then I realized what was happening. also automatically turned on setting that when I was in one game, it would stay on mute completely till I reset the computer because the app was taking over the sound function so I had to go in and change that stuff. Also through the program and Microsoft is not automatically updating, and those settings were also messed with. And even now that I have fixed, it is still not updating all at once or normally . When I first bought it, I had to have someone from Microsoft Live remotely take over my laptop and they thought it was bizarre how it came with some of the settings and how the updates were coming in and I had to continuously keep pressing restart on the laptop to get it to update and each time it would find new ones. also, I have pretty good high-speed Wi-Fi and Internet at my house, my other laptop is 10 years old and still works pretty well, but I wanted a new one, and I had to buy a Wi-Fi extender specifically for it to work on because it would not connect to the Wi-Fi at my house even though my other devices are all connected to, it's big house and we don't even have that many things connected. so that was frustrating to have to spend more money to get it to work and even then it can be pretty slow for being new so I'm not all that impressed and now I have to take it back to Best Buy so they can see how to fix all these little issues if they keep happening and then they will probably have to ship it off for two weeks
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Arlowolf,
We sincerely apologize for the issues you're experiencing with the ASUS Zenbook and for the inconvenience this has caused. This is not the kind of quality to expect from our products and it's not the norm. To further investigate the problem or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404011008-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Processor speed, Weight
Rated 5 out of 5 stars
Recommend
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to set up and easy to carry. Lightweight and fast.
I would recommend this to a friend
Pros mentioned:
Battery life, Screen quality
Rated 4 out of 5 stars
Pretty good laptop
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Battery life is the best I have had in a laptop. Screen is sharp and speakers are surprisingly good.
I would recommend this to a friend
Pros mentioned:
Battery life, Processor speed
Rated 5 out of 5 stars
Great value
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop is really fast and efficient in its battery use. I've had no issues and have no complaints.
I would recommend this to a friend
Pros mentioned:
Processor speed, Weight
Rated 3 out of 5 stars
Has Coil Whine
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ASUS Zenbook 14 has coil whine. That's the worst part about the laptop. It showed up the third time I used it and hasn't gone away since. If you don't mind the coil whine when you open the laptop or do anything intensive, go ahead and buy the laptop. The laptop's lightweight, is really fast, and can be really bright. The light up keyboard is a nice finish. For me though, the coil whine is getting to me. It can get really loud which worries me.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Daphne,
Thank you for sharing your feedback on the laptop, and we apologize for the coil whine issue you're experiencing. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced is not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To further investigate the coil whine issue or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404011008-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
100% reccomend, good laptop for teens
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a laptop for school because my iPad was not the best option to use sometimes with the programs and such and i found this laptop and I absolutely love it. it will work perfectly for me when I go back to school in the fall and for other personal uses. 100% recommend