Customer Ratings & Reviews
- Model:
- UX8407AA-PSX9T
- |
- SKU:
- 6681092
Customer reviews
Rating 4.2 out of 5 stars with 5 reviews
(5 customer reviews)to a friend
Rated 5 out of 5 stars
Major step forward since last-year's version
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last year I bought the Zenbook Duo for the first time and I was quite happy with it save for minor issues like scuffing on the case. This new version is a complete redesign and makes last year's version look like a prototype. I am not going to repeat what major reviewers say about the laptop but rather say that in my day to day this feels much better than before and really just feels like a premium device. From the time I take it out of the bag, to opening it, or just how it looks closed on my desk when attached to an external display. The keyboard also feels vastly superior - keeping my hands on the wrist rest area feels vastly better than before. Before it felt a bit plasticky, now it feels like a very premium and easy to glide over surface. I wonder what the chemical composition of it is, actually since it feels better than almost any laptop I've had. Yes, there is a bigger dark area on top of the screen (while the lower one is basically gone), but it's not too bad an I quickly got used to it. And so far it seems that the ceraluminum coating is more durable, no scratches over 2 weeks yet, but time will tell. And yes I am writing this review as I will be applying for the 90-day warranty extension, but this is truly just what I think.
I would recommend this to a friendRated 4 out of 5 stars
Cool product, with just a few software glitches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is pretty awesome. Was just playing NCAA 27 football on the main screen while watching Twitch on the 2nd. Got about 60 fps using mostly medium settings at 1080p. Not too bad for a laptop with integrated graphics. I have several laptops with oled screens and would say this one is on par with most of them. I have the Lenovo Aura 9i with a tandem oled screen that just looks amazing, but other than that one it's pretty darn good. The battery life is also very good. Even with both screens active you'll get several hours of use. I'm getting a few little bugs here and there. The displays don't always stay in sync with the ASUS brightness control. Sometimes I have to use the windows brightness control for screen 1 and the ASUS software for screen 2? A little annoying, but not a big deal as long as I can still control the brightness level of each screen. I bought a laptop desk that holds up to a 15.6 laptop, When I put it on my lap the long way I can use the laptop in dual screen mode no problem. Would definitely recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Productivity Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in medicine and use this laptop to review PFTs, ECGs, and chest x-rays. I can do this on one screen while writing findings on another. It has made my workflow much smoother and faster. The machine is build well, reliable, and powerful. The screens are fantastic and I even play a few rounds of Call of Duty in-between patients! :-) An awesome laptop and I have had many!
I would recommend this to a friendRated 5 out of 5 stars
Great laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great on battery life even with the dual screens. This laptop is faster than the older models and i have a older model.
I would recommend this to a friendRated 2 out of 5 stars
Was great for a few weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, after maintaining and taking extreme care of my system, the bottom screen went out while working on it and have no idea what happened or how to get it working again. I really loved this device for work and personal, but now I wouldn't recommend it to anyone. I am so disappointed, but at least Best Buy should take care of me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TechEnthusiast,
Thank you for sharing your experience with the ASUS UX8407AA Laptop. We sincerely apologize for the disappointment caused by the bottom screen failure despite the care you have taken with the device. We understand how important reliable performance is for both work and personal use, and we regret the frustration this situation has created.
To allow us to further investigate the matter and assist with potential repair options, we kindly recommend contacting our support team directly at https://www.asus.com/us/support/callus/ . Our specialists will be able to review the issue in detail and provide tailored assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2607025857-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support






















