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  • Front Zoom. ASUS - ZenBook Flip 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Pine Gray.
  • Angle Zoom. ASUS - ZenBook Flip 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Pine Gray.
  • Left Zoom. ASUS - ZenBook Flip 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Pine Gray.
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ASUS - ZenBook Flip 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Pine Gray

Model:
UX363JADB51T
SKU:
6444341
Your price for this item is $899.99

Customer reviews

Rating 3 out of 5 stars with 2 reviews

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50%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Overheating, Processing speed

    Do not buy this laptop.

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    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop twice. The first one I purchased was loading too slowly and the Geek Squad associate suggested I exchange it for another one. I purchased the same laptop again. I dropped it off at Best Buy to have my data transferred from an external hard drive. I received a call from the Geek Squad the next morning and was told that it was idling at 200 degrees celsius while they were transferring the data and was told that it was defective. Therefore, I returned it. I would not recommend anyone to purchase this laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Debbie,

      We certainly understand your disappointment and the inconvenience this may have caused.



      All ASUS products undergo intensive quality control testing and inspections, this is a random problem. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage.



      The laptop will generate more heat than normal while under heavy load especially during the initial Windows setup, WINDOWS Update and during an antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Check if Windows is not updating or an antivirus software is running in the background before doing a data backup or transfer. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. The heat or temperature does decreases or normalizes once system resource utilization goes down.



      If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.



      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Warranty

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was good, it was not starting, returned, I had a 3 yrs Geek Squad warranty. I got a refund. I want to buy the same laptop, but Best Buy is not carrying the same laptop. Bought a new Dell laptop today with 3 yrs warranty

    I would recommend this to a friend
Page 1, Showing 1-2 of 2 reviews

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