Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 10 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

80%
would recommend
to a friend

Customers are saying

Customers highly value the pen that comes with the ZenBook Flip 2-in-1 13.3" Touch-Screen Laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Amazing, Numpad feature
    Cons mentioned:
    Bloatware

    Rated 5 out of 5 stars

    Great laptop for all needs!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect laptop overall. I was nervous purchasing this new as this is my first time buying a new laptop rather than a used one, as I wasn't able to test this laptop out before purchasing it. Yet, this is one of the best purchases I've ever made. It's screen is great and the HDR works beautifully (however it is not enabled by default). The keyboard fits me perfectly and is much more tactile than most laptop keyboards I've used. The inclusion of a numpad inside the trackpad is much more useful than I initially expected. While its speakers aren't the highest-end and can sound mushy at times, that's to be expected inside an ultra-book. The other accessories included with the laptop are also very nice. The inclusion of a USB-A to RJ45 as well as a USB-C to 3.5mm audio jack proves useful as you aren't required to spend the extra money to purchase adapters like you are with Macbooks. The included laptop sleeve, however, isn't impressive and I'd recommend purchasing something else. Pros: - OLED screen is beautiful - Long battery life - The i7-1165g7 in my model is the perfect processor for light workstation needs - Amazing keyboard - Numpad feature is incredibly useful - Included adapters are nice Cons: - Comes with bloatware like McAfee, but is easily removable - Would have preferred media keys like pause and play instead of a snipping key and the MyAsus button in the function buttons. - The screen driver updates through Windows Update caused my screen to stop working until after a restart one time. In summary, this is a great purchase for the price and makes the perfect laptop for business, entertainment, and light workstation use.

    I would recommend this to a friend
  • Pros mentioned:
    Case, Pen, Speed

    Rated 5 out of 5 stars

    Loving it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far. Light weight, easy to use, fast. I was excited about the pen and decent case that were included. The packaging is even impressive

    I would recommend this to a friend
  • Pros mentioned:
    Pen
    Cons mentioned:
    Blue screen, Fan noise

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've has it for almost a month now and it has given me the blue screen about twice already. The noise of the fan gets a little loud at times. The pen is a nice editions. Overall it's a good computer so far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    High Quality but with flaws.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been searching for an ultra-portable laptop for casual use and this seemed to fit all my demands: -light and sleek -2-in-1 for occasional tablet use -full-metal body and premium, durable build -incredible, bright screen -USB-C Charging -Useful numpad in trackpad feature But while this is an excellent 13 inch laptop at first impression, there were a few flaws that ultimately made me return it. -The amount of heat it put out even when running on the lowest Save-Battery mode was unacceptable. I could barely watch a Youtube video without it becoming concerningly hot. This was my biggest negative with this machine. -The battery life was not especially great, and became a headache to manage and check. Constantly fiddling with Power Management settings to save battery kind of defeats the purpose of a casual-use CPU-only laptop. At this point I'd rather just spend a bit more and get a laptop with a dedicated graphics card. -And lastly the tablet mode was not impressive in terms of stylus and software support. I was always a bit too worried I'd scratch the (beautiful) screen with the included stylus, as the tip seemed a bit too stiff and hard. (the stylus also runs on the rare AAAA battery standard, yes four A's.) Any actual use in the Windows stylus supported apps was finicky and had the stylus acting more like a mouse than a comparable full tablet/stylus. The sum total of flaws making the Zenbook Flip unlikely to be used as a 2-in-1 at all. Perhaps the individual unit I received was a fluke, but I cannot recommend this laptop mainly due to its poor heat management.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alex,

      Undoubtedly, it is a high-quality laptop since each ASUS products undergo intensive quality control testing and inspections.



      We do understand your concern about thermal issues. It is normal that more heat will be generated while the laptop is under heavy load especially during WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. It does decreases or normalizes once utilization goes down. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. The heat or temperature does decreases or normalizes once utilization goes down.



      Your concern regarding the short battery life, in order to improve or prolong the battery charged time, please try to do a battery calibration manually. To start with, please drain it completely then charge it fully without using the system. Once fully-charged, please use the system, without the AC adapter connected, and drain it completely again. Also, please verify if the laptop is running with the most current system update and third-party battery draining applications are not running if not in used.



      If you are experiencing issues with the Stylus pen, please verify if Windows is up to date and internet service is stable while accessing web applications. Definitely, poor or unstable internet connection may cause system stability issues, including the touchscreen responsiveness. The pen will not scratch the screen, it's safe to scribble as much as you can.



      If you need further assistance, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop very useful cant go wrong, would buy again!!!

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 4 out of 5 stars

    Decent laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall laptop. The build leaves much to desired. Speakers are subpar. Performance is great when throttling isn’t an issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Amazing, Speed

    Rated 5 out of 5 stars

    the best asus laptop out there

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an amazing laptop with so much you can do on it and the speed is fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast for business use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this ZenBook laptop to use in my business and also for use in my role as Church Treasurer. It was very easy to setup and and then equip with Microsoft Word, Excel and other software. I love the quick boot up process and that would be my favorite difference between this unit and the Dell PC and iMac I use in the office. I use the touch pad and do not have a mouse attached. Setting up my two printers was very simple and much easier than the Dell PC even though they use the same operating system. The 16GB really helps with speed so don’t settle for 4GB or 8GB. I would highly recommend this ASUS.

    I would recommend this to a friend
  • Pros mentioned:
    Pen

    Rated 5 out of 5 stars

    I LOVE this laptop!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is A-M-A-Z-I-N-G! Worth every penny! I love the pen and super fast start up as well as the number pad/mouse pad flexibility. Fantastic machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Asus for 7 years after being skeptical about purchasing. Never a problem but just too slow now compared to new technology. Went with another Asus and so far couldn’t be happier. Lightning fast, crystal clear screen and facial recognition. Would recommend to anyone for work or personal.

    I would recommend this to a friend
  • Customer reviews from ASUS.com

    User rating, 4.7 out of 5 stars with 41 reviews on ASUS.com.

    See all ASUS.com reviews
  • Customer reviews from https://www.asus.com

    User rating, 4.3 out of 5 stars with 4 reviews on https://www.asus.com.

    See all https://www.asus.com reviews
Sponsored