Customer Ratings & Reviews
- Model:
- UX5406SA-PH79T
- SKU:
- 6602286
Rating by feature
- Battery Life
Rating 4.9 out of 5 stars
- Speed
Rating 4.9 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the Zenbook S 14, highlighting its exceptional battery life and amazing OLED screen quality. The laptop's thin, lightweight design contributes to its portability and solid build quality. Users also appreciate the excellent performance and fast processor speed, especially considering its slim form factor.
This summary was generated by AI based on customer reviews.
Fast, reliable, great clean look
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the asus zenbook s14 for 3 months now and absolutely love it. I’ve had no problems with updates, battery lasts all day, and has a great look to it. If there was one thing I would criticize it would be only having is usbc ports on just the left side.
I would recommend this to a friendExcellent laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best laptop I came across. Great design, great performance. Screen xisplay is phenomenal.
I would recommend this to a friendNo more Asus for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice computer but it's been first with Best Buy and now Asus for almost two months now - screen was dead. So think if you're prepared for this kind of service before you buy a premium laptop from Asus.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Feejee,
Thank you for sharing your experience with the ASUS UX5406SA laptop. We sincerely apologize for the inconvenience you've faced, especially due to the screen failure and the extended time your device has spent in service. This is not the level of reliability or support we aim to provide.
To help us further investigate and assist you, we kindly recommend contacting our support team directly at https://www.asus.com/us/support/callus/.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2410024784-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rattling trackpad, didnt sit flat on the table
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just no quality control i guess? I gave it two stars because it looks nice but thats about as far i got with it before packing it up and returning it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear younAMDBOY,
We're sorry to hear that the notebook has a defective touchpad and we apologize for the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email [email protected] include the case number "N2409040664-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Don't buy from BestBuy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is DOA but BestBuy will not take it back for a replacement since it is past 15 days. Asus told me to return it as it is within 30 days.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gus K,
It is our regret to learn that the notebook you have received is defective and that you are unable to return it. We apologize for any inconvenience this may have caused you. Please send us an email at [email protected] and include the case number "N2410024784-0001" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus zenbook s14
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, it arrived as expected. Amazing computer with many AI options that will help you with any task you want to achieve. Currently practicing new languages with copilot. White color looks sharp.
I would recommend this to a friend
