Customer Ratings & Reviews
- Model:
- MB16AH
- SKU:
- 6500270
Rating by feature
- Ease of Use
Rating 4.7 out of 5 stars
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the ZenScreen 15.6” monitor's portability, screen size, and lightweight design, frequently praising its ease of use and crisp display. Many appreciate the included case that doubles as a stand, adding to its convenience. While some wish for a higher resolution, the overall quality and USB-C connectivity are also highlighted as positive aspects. The built-in speakers are mentioned as a welcome addition by some users.
This summary was generated by AI based on customer reviews.
Great for on the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel to do demos and conferences. I have two of these I use for presentations. The size and no need for a power supply make this monitor great
I would recommend this to a friendPortable monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great second monitor for a work laptop. I use this monitor when I travel for work.
I would recommend this to a friendGreat Moniter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Very clear, Pairs nicely with my asus laptop. Looking to buying a second soon
I would recommend this to a friendASUS Monitor is very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice monitor. Love having the foldable easel for the monitor.
I would recommend this to a friend- Pros mentioned:Quality
GREAT BUILD QUALITY. UNFORTUNATELY, IT DIDN'T WORK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT BUILD QUALITY. UNFORTUNATELY, IT DIDN'T WORK ON MY WFH SETUP SO I HAD TO RETURN. SOMEHOW, MB15ACE IS THE ONLY ONE THAT WORKS ON MY WORK PC (HP). UNIT WORKS ON MY SURFACE PRO WITHOUT ANY ISSUE.
I would recommend this to a friend - Pros mentioned:Portability, Screen size
Screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen, fit in my luggage. So I can use it when I’m on trip
I would recommend this to a friend Can get cheaper better quality screen's with more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't got it to work do to the fact your signal device needs a display port to use the usb-C port god forbid you need to use use the screen on a device the requires vga added adapters that should come with the screen in my opinion
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JasonC,
We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2302001034-0002 ] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
dont bother
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this product open box and the monitor only stays on for 12 secs. no protective case in the box, and best buy was no help with resolving the issue. shop a different produce and a different store, the customer does not matter to them anymore.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sadoka,
We do understand your disappointment with the product and the inconvenience this may have caused..
If the monitor only stays on for a few seconds, please verify if the device it is connected to meets its system requirements. For issues with openbox products, this is usually handled from the seller like, BestBuy. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Portability
Portable monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this portable monitor is awesome. I work from home so I take my work with me when I am away and this monitor is easy to carry
I would recommend this to a friend - Pros mentioned:Portability
Works like a charm.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as specified abd easy to travel with. Would definitely recommend this product.
I would recommend this to a friend - Pros mentioned:Screen size
Great Screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen and product for the price. By far one of the better portable screens I have used.
I would recommend this to a friend Great second screen on the go!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace my first ZenScreen Go from a few years back that started to have issues (first model with a battery). I appreciate the two inputs now (previous only had USB). The pouch/stand solution is okay. I preferred the magnetic cover from my order unit, but that’s because I always slipped the monitor in my backpack. I saw another unit uses a kickstand, but
I would recommend this to a friend- Pros mentioned:Portability
Great option.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This helps me a lot on my work. It is easy to be connected.
I would recommend this to a friend The screen broke a few months later
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product did not last at all, the screen broke a few months after purchase.
No, I would not recommend this to a friend- Pros mentioned:Portability
Solid Option for Work Flexibility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play with minimal complaints. The carrier / stand is fine, but it only has two height / tilt options.
I would recommend this to a friend A great buy for financial professionals
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life saver for a traveling professional working with numbers. The graphics look good, almost better than my work laptop. I definitely would recommend it!
I would recommend this to a friendGood just not as versatile as I'd like
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly functional decent value. It does what it's supposed to but due to a combination of my inability to get it to work with my desktop and not just my laptop along with my concerns about its durability I felt compelled to return it. I tend to travel heavy with a lot of things packed in my bag and I was worried that this would quickly become a shattered piece of glass amongst my laptops tablets and portable game consoles. Had it worked with my desktop or had it seemed more durable had something to properly protect the screen or was significantly cheaper the value proposition would have tilted towards me keeping it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you have to return it. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2207038881-0001) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Office Screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device! Super high quality and very portable. Great for getting tasks done
I would recommend this to a friendI tried hard to like it but not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen quality is defintely not worth $200. Asus must be profiting big time on this monitor. I returned mine and will try giving the LG gram a try at $300.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AKReviews,
We're sorry to hear about the unfortunate experience you're having with the display on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
This is the portable monitor you want!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor for the price! East to set up and fits in laptop bag with no problem!
I would recommend this to a friend