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Customer Ratings & Reviews

Customer reviews

Rating 3.2 out of 5 stars with 30 reviews

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Rating by feature

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

57%would recommend to a friend

Customers are saying

Customers express satisfaction with the phone's sound quality and ease of use, noting the clarity of the speakerphone and straightforward setup. However, some customers have reported concerns with the speakerphone, such as volume issues and occasional cut-outs. There are also a few reports of buttons sticking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Cons mentioned:
    Speakerphone

    Rated 1 out of 5 stars

    Don't buy it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dial buttons stick and I get a buzzing sound on one line. Had the phone company out many times and they finally proved that it was the phone! Looking for another phone...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was mediocre at best. Had to redial numbers and the receiver died without dropping it or damage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this phone to anyone looking for an inexpensive solution for their home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Phone Cheap Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for a home office, easy set up. Great value...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a waste of money or any AT&T phones for that matter. I used to have the 992 model and it worked great for 3 years until the buttons started sticking, long pause when dialing. It's usually the numbers 7,8,9 would get hang up. Bought the 993 model brand new and it's doing the same thing. This one will go down the recycling bin. Thumbs down to AT&T!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This item is terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone didn't work from day one. The speakers didn't work at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than 4 months the number "9" started sticking and eventually would not UNSTICK!!! COuld no longer use the phone, I don't care how you pay for a item it should last longer than 4 months!! Extremely Unhappy with AT&T.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone; i only use line 1 - like it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like the speaker quality on both ends. i also like the layout of the 'on the phone' buttons (hold, flash, mute, volume, etc.)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Line 1 rang when there was an incoming call but when you answered the phone, it switched over to line 2 so you could NOT answer calls on line 1. Could not make outgoing calls on line 1. Line 2 worked fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Way too much trouble

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this one, the key pad is bad news, at least once a day, while dialing out, the number nine will stick down- only way to remedy is unplug the power.

    No, I would not recommend this to a friend
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