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Customer Ratings & Reviews

Your price for this item is $18.99
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The comparable value price is $19.99

Customer reviews

Rating 4 out of 5 stars with 1177 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the Alcatel Ideal 4G LTE's affordability and ease of use as significant advantages. Positive feedback also highlights its battery life, performance for the price, and screen size. However, some users express concerns regarding the camera quality and limited storage capacity. The lack of a flash on the camera is another frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,177 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Flash

    Rated 4 out of 5 stars

    Great phone to use in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace my ASUS Zenphone 2e at the last minute. I decided this phone works for me and my needs for now. It holds its battery charge all day. It only takes an hour to charge from 18% to 100%. I planned to purchase another ASUS but now I am in no rush. This phone can hold several apps and has decent sound for playing music. It takes good pictures, however...I cannot adjust the flash. Overall this phone is not bad!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Good for the black friday price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as part of the $9.99 deal on black Friday to use for testing, measurements and app development as a cheap phone. It runs fairly well for my needs and has amazingly cheap price for something that gets my job done! Most people who not have my same needs though, as most are not app developers. I also got the Moto g4 play for $35, which I would say is a much better phone and a much better deal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good starter smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a disclaimer, I got this phone primarily to use as a music/media player so I'm not sure about the call quality. The sonics are more than adequate through the small on-ear Panasonic headphones that I use. Although this doesn't have a high def screen, everything is quite readable. This is a good value especially with the BestBuy Black Friday pricing and quick delivery through the USPS.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good product for the monehy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have a flashlight and not the best camera but for someone like me who isn't constantly carrying and using the cellphone it's GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Simple and cheap phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone to run some applications that make money for me, so they're used solely off my wifi and aren't used for much else. That said, they run everything well, as long as it's not anything too taxing, and the phone is easy to use and straightforward to set up. Definitely recommended for the price, just know that you're getting a cheapie phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a teenage family member. Worked great until she lost it, Worth it for the price great phone for teenagers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Camera quality, Speed

    Rated 3 out of 5 stars

    Good as a backup phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a backup phone while my LG G4 is being repaired. Runs all apps I need it to, though not as fast as the G4. Has camera but no flash, resolution for camera not as good as G4, either. But the performance was very good considering the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phone was a great gift for my mother because she only really uses it for Facebook, texting, and phone calls so she didn't need a great camera because this one is only 5 megapixels. I also got it for a very low price on Black Friday. Overall, I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good first phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of features and its easy to download apps. Has a fast enough processing speed and good for surfing websites and emails. Also easy to learn the features. Satisfied!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a very good battery life in the phone. I bought this phone to use it as a tracking device and its been great. The battery lasted for more than four days in a single charge. But i had to turn off everything else since i didnt have the need for them. Excellent price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Alcatel - Solid Phone but not for heavy user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement to a water damaged phone and if you need it to call and text it is a solid phone. Working for me in a pinch. Definitely stands up to hard abuse. If you are a heavy app user or you want a good camera this is not the phone for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone runs app that plays videos. It has run 24-7 for almost a year

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality, Storage

    Rated 3 out of 5 stars

    Cheap phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a good value but don't expect much. The phone constantly dials or does other functions when you have it next to your face as there is no proximity sensor. The external speaker is not super clear but the phone speaker is fine. It handle most apps fine but there is limited on phone storage. There is a built in qr reader but the camera does not auto focus so it does not work. Speaking of the camera... Photo quality is sub-par at best the camera is only 5MP I think but with out any auto focus unless the clouds open up and the planets align don't count on the camera for pictures. As a cheap replacement or as a phone for a child/teen it is not a bad starter.

    I would recommend this to a friend
  • Cons mentioned:
    Flash

    Rated 4 out of 5 stars

    Decent backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent backup up phone to have Incase something happens to main one. Didn't realize it had no flash, until started using it, however can't complain for the price. Despite that it does what's needed. Also even though it says 8gb internal storage, only see little over 3gb available, which is a bit low. Despite formatting and OS taking up a bit it's just a bit annoying for that to take up over 4gb. Another issue is the usual annoying bloat that at&t is notorious for plaguing phones with. Thankfully most can be disabled except for address book. Can be removed via rooting, however not sure if a root method is available for this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good basic low cost phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone - long battery life, easy to replace battery. GPS alone can run for a long time. Small screen which is not good in bright sunlight, processor not the best but adequate and 1 GB RAM - but really good for a $20 phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Affordable smartphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and easy on budget. Good beginner phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great second phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just using this as a browser and app phone after using up minutes. Fast enough and can download latest app. Just needs more internal memory since some apps can't be downloaded on the SD card. Easy to configure and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to use but limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate set up and walked through a few features. Seemed easy enough but there were a few things I wanted that were supposed to be available. Still, was decent purchase for my child to use for first time being away from home

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Inexpensive smart media device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a smart media device for $20 I bought 3. Activated one. Keep the other 2 charged. One stays in bathroom for sitting on the toilet and playing games. The other is a second battery (the batteries are super simple to remove) and if one phone takes a dump then ill just swap sim cards and I'm back in business. $30 month prepaid with AT&T as the carrier. Why pay $2 or $3,000 a year for the latest greatest. This phone and the $30 auto pay plan comes to $380 for a year of service. LMAO all the way to the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    work good for spare phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good phone as a spare phone, unlocked after i get it, and i can use it in China while i was traveling there. there is a boot loader unlock already, but did not find any android 7 rom for this phone.

    I would recommend this to a friend
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