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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 345 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers admire the Axia phone's affordability, large screen, and ease of use, frequently citing it as a great value for basic phone needs. Many appreciate its user-friendly interface and sufficient storage. However, some users express dissatisfaction with the camera quality and occasional slow performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 345 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good cheap phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little phone for a cheap price. Wont be at top phones but still decent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone at a cheap price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you need is the basics, and a little more, this phone will do it at an affordable price. Easy setup. Reception is more than adequate.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    LCD washes out in bright light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well but the screen is disappointing. I'm used to the OLED screen on my Samsung S3, so I wasn't prepared for the limited viewing angle, poor contrast, and poor visibility when using this phone outdoors. It was virtually impossible to take pictures at the beach because the screen was unviewable. I just had to guess what I was capturing, and go look for shade to view the results. But for a $30 phone, the value is good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price on a Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace my sons broken one. It has been several weeks now and he is very satisfied with the service of the phone. It only has shown one small problem in that it will sort of "freeze up" once in a while and have to be reset. Not a big issue but more of an annoyance. It way very well not be the phone causing the lockup, but want to be sure and be honest on the review. For the price, I don't see how anyone could have any real complaints with this phone. Screen is large, OS is up to date, and there is plenty of storage room. How could you ask for a phone to deliver more at such a reasonably low price.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Great entry level phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An inexpensive phone, good performance, camera etc. A little slow when multitasking

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Wasn't happy this time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this phone was good in the beginning but then it had issues after 6 months of use so was not very happy with this phone!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a smart phone. Needed one just to use Uber and Lyft. For $29.95 for this phone I got just what I wanted and needed. Who needs a $1000 phone?!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good this phone is good

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    good basic Phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best second backup phone for emergency. phone is little slow but worth for the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good temporary replacement phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this phone for a good price after my phone fell and broke. This phone does everything I need it to do as a temporary replacement phone.

    I would recommend this to a friend
  • Pros mentioned:
    Phone

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. I got something quick to use before my phone arrives and this is pretty good to keep for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Haven't turn service on yet but it looks nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, inexpensive cell. Did not turn service on yet. The price was right and the pick up was really quck.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Cheap phone, but does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such a cheap phone, it does the job, however it is very slow if you're trying to do too much. Sometimes apps will even shut down. It's fine if you just need a simple smart phone for simple use, but if you're looking for a phone to do everything all at once & be your do-it-all pocket pal, this is not the phone for you. Remember, you get what you pay for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome backup phone! Large screen and solid battery life. Definitely great price, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Nice big cheap phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a backup phone, this is for you. Big screen and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good service. Easy to use. Affordable.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great emergency replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great temp replacement for my phone that broke. Slow but was enough for me for a while.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Got me through when in a pinch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AT&T prepaid phones are slow and should only be purchased as a backup or when in an emergency like I was. These phones never get any solid Android updates whatever OS it comes with that's the OS it'll stay with. Only used for a few days while I waited for my iPhone to be replaced.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while my iPhone was being repaired. It was nice, a little slow. But it got the job done

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great and overall good quality and love the price too

    I would recommend this to a friend
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