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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 892 reviews

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94%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Samsung Galaxy Express Prime 4G LTE's ease of use, thanks to its intuitive interface. The phone's affordability and camera quality are also frequently praised, with many users highlighting the device's performance and the ample screen size. Positive feedback also mentions sufficient battery life and expandable memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 892 reviews
  • Rated 3 out of 5 stars

    good phone, poor camera

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic smartphone and sound quality. Bad camera quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meets the needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone meets the needs of what I am trying to accomplish.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough of an upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone may be perfectly fine. I just didn't like it by comparison to my Asus Zenfone 2e. I bought it at an AT&T store so no review. I returned the phone but for no other reason than it felt like a sidegrade from 8 gig to 16 gig. After gorilla glass the other stuff feels rough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap and best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and best quality phone.good product........,.,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright and has a decent price. However its very slow, camera isnt great, has a hard time running some apps, and 16gb just isnt enough space.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good phone, but could not use it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good phone esp since I needed a new one. But when i told salesman my old Sim card was too big, he told me it will still work and to just cut it. I guess he was trying to make a sale. And I'm out of $100

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easliy to break slight bump with it in my hand wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too easy to break the layer under the glass.,had two exactly the same so there wouldnt be a problem with keeping all saved . The representative in the store for Samsung swiped my everything. Disappointing!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not unlocked

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I was told that I could use this also on the T-Mobile network. Found out that you have to have the phone for six months before it will be unlocked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't make phone calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially we thought it was the terrible cellular coverage we have from AT&T, but the phone still doesn't make a call after getting a microcell in our home. Sure, you can text, but it has never worked right for calls since we bought it a month ago, and now we are supposed to put a claim into Samsung to get it replaced. What a hassle - do not buy this phone! We've never had trouble with our iPhones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone about a month ago.It was working fine until couple days ago.At beginning,two third of screen turned to striped colors suddenly.,then next day whole screen turned to black ,left one corner with some light on.Now I can not use that phone anymore.It is a piece of junk.Don't buy it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's just a phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic phone if you need something on the side. Does the job for a second phone for ride sharing side gigs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People can't hear me when I call them. They have to call me back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too many problems since I bought 2

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 and both have call problems and I can't use talk to text on one... never again...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it really kinda sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ringer is so soft that I often miss phone calls. Not to mention, I often miss texts.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The camera is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess for the price its okay. But the camera is horrible. There are not a lot of options.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device stopped working after less than a month. This must be a fluke!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cell phone for a regular user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this is a new phone the battery needs to be charged every day, which never has happen with a new phone. I do not have service with this phone, even though my provider is not a problem. I can't seem to get bluetooth connected. So terribly unhappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think the phone was 3 years old. I have older phones that perform better than this thing. I recommend getting something more high end even if it's a little older.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution is awful. Very flimsy phone. Screen cracked just trying to get it into a case. Broke almost immediately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    What a GREAT phone for so cheap!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Straight Talk prepaid customer and am always looking for phone deals. Samsung software was horrible in the past but that have really done a great job recently with toning down touchwiz. This phone has a terrific screen and adequate memory to run all the newest apps. The phone is always cool to the touch and has all-day battery life. It also happens to be the exact same size as an iPhone 6/6s. You just need a micro SD card and a cheap case and you're good to go. This is really all the phone most people need and it's only $99 on sale. A good analogy would be that this Samsung is the chromebook of phones. Don't hesitate

    I would recommend this to a friend
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