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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 182 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the ZTE Blade Spark 4G's camera quality, price, and screen size. Many also appreciate its ease of use, performance, and battery life, finding it a good value for the money. However, some users experienced limitations with the device's storage capacity and RAM. The phone's features were generally well-received, although some pre-installed apps could not be removed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 181 reviews
  • Rated 1 out of 5 stars

    Features are horriable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in comparison to my pheonix 3 this phone has several flaws, for instance i can not determine which text messages are new vs the old ones because it doesnt highlight the unread messages! I can not pre schedule sending messages on particular dates and times. also this phone doesnt allow you to save apps to your SDXC Card, nor does it allow you to fully uninstall the apps you really dont want that are bundled into the phone....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a cheap phone and has a crappy sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok just use it for Uber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone continues to update when not needed phone is slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few minor glitches since i bought it then yesterday the screen blacked out or burned out and will not turn back on. This is the first time i bought a zte and will be the last, I will stay with the LG's, i never had any issues with them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another Awsome ZTE Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sold on ZTE phones. My phone for the last year was a Zmax 2. It recently quit charging on me and a new battery didn't help. I picked up this Blade Spark. It is excellent. Screen is the same beautiful Gorilla Glass as the Zmax 2. With a faster processor and the same 2 gigs of ram it is lightning fast. Call quality is great. And the fingerprint scanner works perfectly once you get the hang of where to place your finger to get the phone to unlock. There are plenty of cheap cases available. One thing is I thought I had a bad phone with the phone not waking up from a black screen at times. It was a corrupted Micro SD card. I pulled the card and phone worked perfectly. I added a fresh Micro SD card and have had zero issues in the month I have owned it. For the price these ZTE phones are full of features and very affordable. Buy one, you won't regret it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap junk you get what you pay for freezers a lot pic is terrible with taking pictures

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Pretty Good 4 The $$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for about a month now for me it's a love-hate situation because I have to have like 50 apps downloaded I demand a lot of memory this phone pretty much gets the job done at first it would not stay logged on to my home Wi-Fi without having to put the password back in every time it would not recognize it but I think I fixed that I do a factory data reset it's just a very sensitive fun if you accidentally even breathe on one of the buttons all kinds of stuff is going too open up. You have to be very careful about hitting the wrong button or you will find yourself closing unnecessary apps that you didn't mean to open the camera is very good it also has a fingerprint reader I made the mistake of allowing the new update download 7.11 I should have tried the old one first just because there's a new Android update it doesn't mean that it's better than the one that you're using or that you have to download it you will always have a chance to download it later I recommend you read up on what other people are saying about that Android version because I think it's very hard to go back. I would recommend this to someone else for the price and the features you cannot beat it you're getting $250 from features for a hundred bucks or less line with my blade was on sale for $69 when I got it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ZTE phone. My last one was a zmax 2. Now this one is even better. I ordered my case from Amazon it was the only place that had it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Annoyed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At&t has so much unremovable bloatware on this phone it is ridiculous! I don't like that at all, especially being forced to have Facebook apps on there that I can't take off. I do like a lot of things about the phone, but the 16gb internal storage is a LIE! I switched from iPhone because if the storage limitations Over half of the 16gb on the Spark is taken up by preinstalled junk that you cannot remove or move to an SD card. If you're a rooter I guess you can, but I'm not and don't want to brick my phone Hardly any apps can be stored on an SD card, even if you configure it as internal storage (which I did). To be honest, I regret getting this phone because of all that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Crazy value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. It's not the most powerful or the most pretty, but this thing is awesome. The screen is vibrant and large, powered by usb c and even has a fingerprint scanner on the back! Haven't tested the camera much, but I have little interest in that. But what's even cooler is that his is VR compatible. You can put this into a google cardboard and have some fun. Only issue I have is that the battery isnt removable, but with it being a prepaid, it's not to expensive to replace the whole phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far phone is good but upset about case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this phone today and apparently BestBuy just released it today. The phone has great features and is everything i'm looking for, so I purchased it. I wish I would have known that no retailer (even Amazon or Ebay) would have a case to protect it. I have tried everything and cannot even substitute another company's case because either the volume button, speak or camera is covered. I find it to be rather ignorant to release a phone without ANY accessories to protect it. I have no idea how i'm going to protect it from being scratched, dropped, etc. I even tried contacting At&t and they were not even aware the phone existed. Someone should have been prepared.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy, would return to Best Buy but past date

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason signal strength is bad on this phone in my home and in other places. My old phone had good service in the same places. All others in my family have good signal as well. Blue tooth never reconnects to my car audio unless i turn BT off then back on. Emailed ZTE for help and told me to go to my carrier and my car manual to fix problems. Love to return the phone but past the return date.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Steal at this price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $99?? 5.5" HD Display, 2GB Ram, Expandable storage and usb type c? You don't find these features in a phone for a hundred dollars. Not only that but It's also running the latest version of Android. Just buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable durable workhorse of a phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has not given me any problems. even with no case this phone has taken some brutal falls with no cracks or loss of function. Charges just as quickly and easily from other chargers other than the original wall wart, everything from laptops to usb car chargers. I would give it a 4.5 rating if possible. Have to keep in mind I'm rating it on a curve against other midrange unlocked phones and prepaid phones. This still can't compare to the phones you get with post paid service. That being said I would deduct half a point for the washed out display colors and no USB OTG capability. Don't forget this uses a USB-C cable. Be sure you keep one with you. They are not readily available in most retail stores.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a reasonable price. Make sure it’s compatible with your carrier

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    2 Dead in less then 3 weeks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I bought died less then 2 hours after buying ( Blue screen of death) Went back next day got new phone for free. 2ND one died a few days ago and I refuse to go back and ask for a refund due to I hate looking like the bad guy. I will not buy any ZTE products in the future. I did like the big screen but hated the 1.4GB ram it used to run apps that i could not delete. Will be going to best buy to buy a Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst prepaid phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst phone do not buy my phone went out the very first day I got it.2 Days Later got another one and that one did not let me download as much as I wanted to it has multiple glitches. the phone turns on and off by itself. Took it back to AT&T and they told me they did not know why the phone was messing up. Money down the drain do not buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality of phone is average. Nothing fancy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair for a back up phone. Good for calls and text.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save up, get something else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original ZTE and then I guess they updated the phone and I had to get this newer one. Well this thing is dumb. It closes out of apps I'm obviously on. Its cheap phone so you get what you pay for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I have ever owned. The old blue Nokia's had more RAM and memory than this embarrassment.

    No, I would not recommend this to a friend
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