Customers are satisfied with the Smart Lock + Connect's ease of use, auto-lock feature, and relatively easy installation. Positive feedback also highlights the app's functionality and the lock's aesthetically pleasing design. However, some users experienced connectivity problems and found the lock to be somewhat bulky. A few customers also noted that the lock can be a little noisy during operation.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 176 reviews
Pros mentioned:
Installation
Rated 3 out of 5 stars
Good, but...
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lock works well, looks good and was easy to install, but if your deadbolt is not aligned perfectly and I mean perfectly, this thing keeps sending a malfunction alert. Will have to tweak with the lock, but kind of a pain in the butt when the lock doesn't work, especially if it is being used for remote access for people who don't have the physical key.
I would recommend this to a friend
Rated 4 out of 5 stars
Great idea, but there's subtle issues
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Interface works great, but in MN the doors have significant weather stripping. The deadbolt doesn't lock without pushing the door closed. You either need to file the strike plate larger or provide a tapered deadbolt to accommodate. I've purchased an additional deadbolt in addition to the August lock...
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy to install
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I connect with alexa and google devices.
secure and faster to open your door
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great smart lock
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great smart lock. Set up was a breeze and works exactly as described.
I would recommend this to a friend
Rated 5 out of 5 stars
No difficulties and easy setup
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, although a bit on the expensive side. Other than that, it works like a charm and have had no issues with connection.
Best feature is that I can let anyone into my apartment and I don't have to be there. Also you can issue guest access with a time limit or schedule. Great for when I need someone to pick something up for me or access my apartment when I'm not home.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great Smart Lock
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use ~ Holds up well ~ Great tool for teens~
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Fantastic
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really great with one touch lock/unlock. So glad to have made decision.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Use at my office. Has worked very well. Easy to connect and use.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great product!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty easy to install and a really nice option to have.
I would recommend this to a friend
Rated 4 out of 5 stars
Decent lock for the price.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lock works good except for the connect device. Only auto unlocks about half the time. When returning home about half the time we either halve to get out our phone or a key to enter the house. Also when looking at the app it says the lock shows door open and lock locked. Because of that I have to make sure that the lock is locked before we leave. Kinda kills the automatic part of this lock.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Not as reliable as I would like
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall the device is good. However, the bridge that allows remote control will occasionally lose Wifi connection and the lock will not lock/unlock remotely. Also, recently it stopped unlocking when we arrived home, which I assume was related to the same issue. The bridge has excellent (according to the app) WiFi connectivity as well as excellent Bluetooth connectivity to the lock.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Solid!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid and nice looking. Works great and is easy to use
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as advertised. Easy install and app is very user friendly
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as advertised. my door has a slight misalignment and had to press it in manually before i lock. This smart lock has enough torque to work through the misalignment, locks and unlocks effortlessly (even though i can hear it work hard through the misalignment). Can’t comment on the battery life yet. Overall, very satisfied.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great smart lock
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great smart lock, easy to install, set up and use.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent lock
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this lock four month ago. easy to use
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome lock
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lock makes me feel safe and secure with the ease of use
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this as had big family so it’s easy to manage and easy for kids
I would recommend this to a friend
Rated 5 out of 5 stars
Easy to install. Great convenience.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's really nice to pull into the driveway and get an alert on my phone/watch saying, "welcome home, door unlocked." I never have to fumble with keys while my hands are full. Glad I have it. Also - makes it easy to let the neighbor in while I'm out of town....can all be done from my phone.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Easy to install/ Use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easily installed. Would like to see more color options