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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.6 out of 5 stars with 10 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

60%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Nice A/C Unit for Small Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this when a triple-digit heatwave was forecast. We usually are able to keep things manageable with fans, but for that kind of heat, an air conditioner is necessary. This is a nice unit - it doesn't cool a very big space, but cools nicely! The portability is nice - we put it in my home office during the day and move it to the bedroom at night. The only issue we had was that the exhaust tube was difficult to get inserted solidly in the window unit. We would recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Heater issue, No support

    Rated 1 out of 5 stars

    No support after purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this unit. Again do not buy this. There is-no support after purchase!!!! AC worked fine Having issues with heating unit filling up with water every few hours. Heater works OK but is not very warm at times. Contacted Best Buy and was sent to several different departments and no one could help. Called support for the device auxac They do not support the Best Buy models because they do not manufacture of the ones with the heating unit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Portable Airconditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable airconditioner I got has been great. Although it makes quite a bit noise while its on, it still does its just keeping my room cool/cold.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great heating/cooling for single rooms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC works really well in single rooms. It’s a bit loud but not overbearing. I’m excited to be able to use the heating function and the multiple options really adds value to an already affordable unit.

    I would recommend this to a friend
  • Cons mentioned:
    Heater issue

    Rated 2 out of 5 stars

    Heat doesn’t work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC worked pretty well for 250 sqft shed, however 4 months later I go to turn the heat on and it doesn’t work at all. Wish I would have tested it right away, as I am past the return period.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Aux air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved very nice and cheap worth the price and time works perfectly well im so happy for being with discount i save 100 dollars

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Portable A/C unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very loud unit in a small room. The cooling works pretty good but loud

    No, I would not recommend this to a friend
  • Pros mentioned:
    Summer

    Rated 5 out of 5 stars

    Portable air conditioner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Must have for hot weather and summertime

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Portable AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only cool 1 room. Cool like a 5000 btu not an 18000 btu. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit really cools down my sisters living room Bought it for

    I would recommend this to a friend