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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 14 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers enjoy the great taste of the A12 Bottleless Water Cooler, with many saying that the taste is very good. It is also easy to install, with customers saying that the installation process is very good and easy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Water taste

    Rated 4 out of 5 stars

    I would give this 4/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my 1-bed apartment. I don't have to constantly go out to a watermill and refill gallons of water. It connects straight to your faucet or fridge, if compatible. It does make a small whir noise when it starts up to cool water. Its settings are hot (scalding hot), cool (a small, slow drip), and cold (can run out if you use it up quickly). Set-up took about 45 minutes, but it was pretty simple. You do have to replace the filters every 6 months. The light is very small but looks nice. It is connected to our tap water, and there is no strong taste, which I am pretty impressed with. Overall I am content with my purchase because it saves me from buying water bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water taste

    Rated 5 out of 5 stars

    Easy To install and Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the work as described, Easy to install. First Install make a noise but it goes away after few hours. Water taste really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A life saver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more hassle and back pain! Living on the second floor apartment has been a challenge for my husband and I carrying cases of water and or big gallons of water bottle for our big and bulky water dispenser. We are saving time, our back and the planet. At least lasting us a year. We love it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BIG water dispensor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new water cooler/hot water dispenser so we ordered this one. Functions great BUT be aware that it will NOT fit under a standard cabinet height (18in.)! Had to raise wall cabinet 3 inches. Yes I said raise the cabinet three inches. Fortunately it was a stand alone cabinet so it doesn't look terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Water taste

    Rated 5 out of 5 stars

    Great water!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and creates great water, from near boiling to icy cold!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water taste

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to install the taste is very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing water dispenser

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing water dispenser for office space. Easy to install and hook up to existing water lines. Easy to use for guests

    I would recommend this to a friend
  • Pros mentioned:
    Water taste

    Rated 5 out of 5 stars

    Bottled Water?…Bah! Humbug! Love this machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great hot, tap, or cold. Saving plenty from not buying bottled water.Taste is great and much more convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save a lot of time filtering water

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most useful item i bought this year. No need to refill and filter water any more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not cool water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooler has given us a lot of problem. Water never gets cold!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides fresh water all the time and was easily installed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't fit under countertops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't even use it because it does not fit on our countertop underneath cabinets. Standard cabinet height is 18" while the unit is 19", so it's not standard countertop height.

    No, I would not recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi! We are sorry to hear that you didn't get a chance to use your Avalon A12 water cooler. We have verified the specifications on bestbuy.com to be sure that the most updated information is available. You can also check https://www.avalonh2o.com/products/a12-bottleless-countertop-water-cooler for more information on Avalon products. Avalon

  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water dispenser is functioning excellent.Am in enjoying it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water cooler

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item. I kept trouble shooting it and no matter what I did it continued to leak.

    No, I would not recommend this to a friend
  • Customer reviews from avalon h2o

    User rating, 4.4 out of 5 stars with 127 reviews on avalon h2o.

    See all avalon h2o reviews
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